Job Description

Job Advert

Bring your organisational flair and project coordination skills to a role that combines property operations with high-level executive support. This is your chance to be part of a forward-thinking group, shaping inspiring learning spaces while keeping everything behind the scenes running seamlessly.

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As ourProperty Projects & Executive Support Office

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you'll be the go-to person for keeping our property projects, maintenance and compliance running smoothly, while also supporting our senior leadership team. From managing contractors and tracking compliance schedules to coordinating board papers and ensuring our leaders have what they need to make informed decisions, this role offers variety, visibility and real impact.



You'll work across small to mid-scale property projects, providing structure, organisation and insight to ensure we deliver safe, compliant and well-maintained environments. Alongside this, you'll deliver first-class executive support--balancing priorities, managing sensitive information and ensuring our leadership operations are professional, proactive and efficient.

Why work for Northchild Properties Management (UK) Ltd

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At Northchild Properties Management (UK) Ltd, we don't just manage buildings--we create environments where people and potential thrive. Our portfolio blends residential, student, and mixed-use properties, each requiring thoughtful care and smart coordination. Behind every successful project is a team that values professionalism, trust, and initiative--and that's where you come in.



We're a growing business with a supportive, hands-on culture. You'll have the freedom to shape how things are done, influence improvements, and see the direct results of your work. Collaboration and innovation are at the heart of how we operate, so your ideas and ownership will be valued from day one.



You'll join a close-knit team that genuinely looks out for one another, backed by a leadership group that invests in professional growth, wellbeing, and work-life balance. We believe the best results come from giving people both challenge and flexibility

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About you:

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You're highly organised, practical and enjoy seeing things through from start to finish. You can handle shifting priorities with calm and confidence, whether that's chasing a contractor, preparing a board pack or coordinating an inspection schedule.



You'll be confident using Microsoft 365 (especially Excel, SharePoint and Teams) and comfortable liaising with a wide range of people--from contractors and tenants to senior stakeholders across the UK, China, Hong Kong and Canada.



If you thrive in varied, fast-paced environments and like to make things happen, this role is made for you.

Key Responsibilities:

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Projects and property operations

Act as the main contact for tenant queries, maintenance requests and general property enquiries. Log, triage and progress maintenance jobs, raise POs, instruct contractors and chase through to completion. Schedule and support routine inspections, check ins and check outs, including inventories and meter readings. Maintain compliance schedules and records, for example gas safety, EICR, EPC, fire safety, HMO where relevant, legionella and insurance documents. Coordinate planned and reactive works, obtain quotes, track budgets and ensure quality of workmanship. Build simple project plans, risks, budgets and status updates, and chase actions to deadlines. Procure quotes, raise POs, track spend and reconcile invoices with finance. Schedule and minute contractor meetings, maintain drawings, O&M manuals and asset registers. Arrange access, keys, permits and site inductions, and maintain before and after photo records. Update the property management system and shared files with accurate notes, documents and photos. Support arrears and rent queries by providing timely information to finance and property managers. Prepare and issue standard letters, documents and reports, for example welcome packs, move out instructions and compliance trackers. Liaise with landlords, tenants, university departments and external partners to keep everyone informed. Assist with onboarding of new properties, including data capture, keys management and supplier setup. Monitor Cambridge area contractor availability and lead times, escalating risks early. Contribute to continuous improvement of processes, templates and service standards.

Executive support

Manage complex diaries, inbox triage, meeting logistics, itineraries and travel. Prepare board packs, briefings and presentation materials, capture actions and follow up. Draft correspondence, policies and simple reports, ensuring version control and confidentiality. Support internal communications, maintain document templates and update shared files.

Essential Requirements:

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Degree in a relevant discipline.

Experience coordinating property, facilities or project work.

Proven senior administrative or EA experience.

Excellent organisational, written and verbal communication skills.

High attention to detail and accuracy.

Strong Microsoft 365 skills.

Good understanding of property compliance or a fast learner with evidence of picking this up quickly

Desirable Requirements:

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Experience in Cambridge/university estates or student accommodation.

Familiarity with compliance (gas, EICR, fire safety, legionella, EPC).

Experience maintaining asset registers or O&M manuals.

Relevant certifications (PRINCE2, APM, ARLA, IRPM, IOSH).

Experience creating simple dashboards or trackers, for example Excel or SharePoint lists


Full UK driving licence.

Mandarin Chinese speaking ability to liaise with international colleagues.

Application Process:

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Interested? Please submit your CV and a short cover letter telling us why this role feels like the right fit for you.



We are a Disability Confident employer and are committed to providing reasonable adjustments throughout the recruitment process.



If you require the application process in an alternative format (for example, large print or phone application), please let us know and we will be happy to accommodate.



At Northchild Properties Management (UK) Ltd, we are committed to fostering an inclusive and diverse environment where everyone is treated with dignity and respect. We provide equal opportunities for all, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We actively encourage applications from all sections of the community and are dedicated to eliminating discrimination through fair and supportive policies and practices. Our goal is to create a vibrant academic community that reflects the diversity of society and enables all staff and students to achieve their full potential.

If you're ready to combine your project coordination and executive support skills in a role where every day brings something different, we'd love to hear from you.

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Apply today

and take your next step with Northchild--where your skills will shape spaces, support leaders and make a lasting impact.

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If you have any questions please reach out to our recruitment team at talent@northchild.com