Job Description

Key Responsibilities:

The post is part of our Property Services department, who have responsibility for the service provision including Reactive Day to Day Repairs, Planned Maintenance works, Gas Servicing and Service contracts for Fire Safety Equipment and Lift Servicing in accordance with the Association's policies, good practice and relevant legislation.


The successful candidate will be expected to ensure the Association's stock is maintained in excellent condition, ensure our repairs service is value for money and provide a high level of satisfaction to our customers.


The postholder will be expected to



Identify repairs and raise works orders for reactive repairs for all stock within the Castlehill Housing Association group. Adhere to internal policies regarding contractor selection, contractor management, management of safe working practices and contractor payment. Ensure works are carried out within targets, costs and to agreed standards in line with the Associations KPIs. Provide day-to-day maintenance services and advice to tenants, contractors, and Association staff for designated stock areas. Carry out pre and post inspections for voids, large cost works and complex works.

About you:

You will have a relevant building or trades qualification at SVQ Level 3 or above or equivalent, with experience of working within a building, construction or maintenance environment. You will have experience in providing excellent customer service and experience of working in a busy environment. You will hold a current valid driving licence and a basic disclosure check is required for this post.


The full job description, with details of the essential and desirable criteria is on our job profile here Property Services Officer - Job Profile.pdf


If you think you'd like to join our team submit your application prior to the closing date of 21 November 2025. Interviews will be held on 2 December 2025.


To assist with your application, please read our background information and values document which is available on the jobs pages of our website. Further information about the organisation can be found there.

We can offer:

Hours of Work: 35 Hours per week Contract: Temporary Fixed Term ending 30 April 2026 (potential opportunity to lead to permanent contract) Annual Leave: Generous annual leave entitlement of 37 days including 9 public holidays Salary: Starting salary is 35,447 This salary is a Grade 6 (35,447 - 39,385) Flexible Working: Flexitime and remote working for eligible posts Pension: A defined contribution pension scheme with start contribution rate of 5% employee contribution and 10% employer contribution. Car Allowance: An essential car user allowance to help maintain your vehicle. * Probation Period: A six month probation period applies to all new employees