Job Description

Property Surveyor

Who We Are

At Paddl our mission is to simplify the reinstatement of properties after damage. As an FCA regulated Loss Assessors, we work for our clients to provide an exemplary claims management and property reinstatement service. When your property has been damaged, we take the stress out of the claims process, from mitigation and assessment of damage, to managing the claims process and professionally reinstating your property.

The Role

You'll be the go-to person for surveying, claims management, and contractor management. You'll provide our network of introducers (letting agents, building managers and homeowners) a first class experience throughout the claims process. You will be a strong negotiator with a comprehensive understanding of the insurance landscape and the world of property repairs. You will take an initial property incident (an escape of water, fire, flood or other damage), produce detailed inspection reports, raise an insurance claim and negotiate with insurers on site to get to great client outcomes. In doing this you will require and understanding of property construction, estimates for repairs and the insurance process. You will, of course, be provided with training from Paddl's experienced surveying and claims handling team.

What You'll Do

As a key player in our team, you'll:

Be the first responder to property emergencies, assessing damage and managing the immediate aftermath following damage. Have a detailed eye, surveying properties, to produce detailed scopes of work - our tech platform will help you curate these reports You will be the on-site conduit with insurers and their representatives, playing a lead role in claim negotiations Liaise with tenants, property owners and building managers, keeping them informed of the claims process and the reinstatement works Orchestrate repair programmes with our skilled contractors, ensuring timely, budget-friendly, and top-notch results Build and nurture relationships with clients, spreading the word about our services You will schedule and participate in quarterly on-site client (Letting Agent) training to ensure that awareness and adoption of our services is maximised You will lead business development for your region, learning the business value proposition and becoming fluent in articulating Paddl's services You will drive regional operations managing staff and business processes to enable effective delivery.

What We're Looking For

The ideal candidate will be:

Comfortable in a construction environment and have a good understanding of property repairs and contractor management Experienced in property management, maintenance or property insurance claims handling Understand the nature of building insurance, comfortable supporting homeowners and being the driving force when negotiating with insurers A tech-savvy individual with strong IT skills with an eye for detail - able to formulate coherent reports Experienced at client management Have a surveying education background A full and valid UK driving license

What's in it for You?

Salary: 32,000 with the opportunity for additional variable income 30 days a year annual leave, inclusive of bank holidays Option childcare benefits - Salary sacrifice scheme Workplace pension A 40 hour working week Monday - Friday, the business is flexible to your needs and we support each other to enable the business needs. Opportunities to grow and develop your skills in a multifaceted role Remote working Travel contributions (mileage) with a view to a company vehicle
Job Type: Full-time

Pay: 30,000.00-33,000.00 per year

Application question(s):

The role will mostly be visiting sites in East and South East London, does this work for you on a regular basis?
Education:

Bachelor's (preferred)
Experience:

Property surveying: 1 year (preferred)
Willingness to travel:

75% (required)
Work Location: On the road