Job Description

End Date
Monday 28 July 2025
Salary Range
32,395 - 34,100
We support flexible working - click here for more information on flexible working options
Flexible Working Options
Job Share
Summary
Telephony sales based role providing guidance to consumers on a range of protection products. Providing customers with the highest level of service to enable them to make informed decisions on what is required to meet their protection needs. Manage customers through the process from initial fact find, liaising with 3rd parties to application, displaying brand values throughout. A proven track record in Sales is a necessity.

JOB TITLE: Protection Consultant - Cavendish Online

SALARY: 33,000 (OTE 66,600 )
LOCATION: Bristol Harbourside
HOURS: Full-time - 40 hours (Monday to Thursday 9.45am-7pm and Friday 9.45am-6pm)
WORKING PATTERN: Our work style is Hybrid, which involves spending at least two days, or 40% of your working week, in our Bristol office. This will be agreed by your Line Manager.
About this opportunity
Do you enjoy building relationships with customers and colleagues and are looking for genuine career opportunities? Then there's a role here for you!
Supporting our Cavendish Online business, we're currently looking for an enthusiastic and driven Protection Consultant.
You'll demonstrate your strong sales background and have a drive to achieve and exceed your KPIs.
You'll provide clear guidance to our customers on the various protection insurance options available to them. You'll need experience of speaking to customers and have a compassion and a desire to do the right thing for them.
This is an exciting opportunity for a highly motivated, adaptable, and ambitious individual to take a pivotal role in the success of this team.
We will provide you with great training which will be full time for 3 weeks in our Bristol office, leading to a hybrid role when fully competent.

About Us
From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.
What you'll needProven experience in working in a highly driven sales environment with consistently achieving your sales targets / KPI's. You'll have good interpersonal, organisational and communication skills, along with the ability to establish rapport and build relationships based on trust. 12 months business to consumer sales experience with a track record of achieving your targets. Identify customer needs. Strong attention to detail ensuring calls and information is accurately processed and that work follows relevant internal and external rules, procedures, scripts and regulatory requirements. Proactive and organised, with an ability to manage your workload. Positively influence others by demonstrating core values and behaviours. Be open and receptive to feedback and improvement suggestions. Empower others by sharing your skills and knowledge.

About working for us
Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.
We also offer a wide-ranging benefits package, which includes;A generous pension contribution of up to 15% Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 24 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.