Job Description

Protection Administration Assistant

Location:

Hammersmith, London (Office-based, Monday-Friday 9am to 6pm)

Salary:

27,000 per annum (with room for progression)

About the Role

We are seeking a proactive and highly organised

Protection Administration Assistant

to support a senior broker within our busy and dynamic protection team. This is a

full-time, office-based role

at our UK Head Office in Hammersmith.

This position is ideal for someone with strong administrative experience who is keen to progress within the insurance and protection space. You will be joining London's largest independent brokerage, working within a buzzing office of around 100 people.

Key Responsibilities

Liaising with insurers by phone and email Preparing, checking, and issuing insurance offers Managing and organising a busy pipeline for two senior protection brokers Updating and maintaining client records using Smartr365 Submitting and progressing cases through ConcertHub Ensuring all documentation is complete, accurate, and compliant Taking ownership of cases to ensure smooth progression from submission to completion Supporting brokers with day-to-day protection administration tasks

What We're Looking For

Previous administration experience is essential Insurance/protection experience is preferred but not required Highly organised with the ability to manage a fast-moving daily task list Detail-focused and thorough when reviewing documents Proactive and confident--comfortable taking control of workflows and managing your own pipeline Strong communication skills (written and verbal) Tech-savvy, able to navigate CRM systems, insurer portals, excel, word and compliance systems Punctual, reliable, and committed to office-based work Within reasonable commuting distance of Hammersmith

What We Offer

27,000 starting salary, with progression opportunities Full training on industry systems, including Smartr365 and ConcertHub Supportive team environment with experienced brokers A busy, engaging workplace within a leading London brokerage

How to Apply

Please submit your CV and a short message explaining why you feel this role is right for you.

Job Type: Full-time

Pay: 27,000.00 per year

Work Location: In person