Job Description

Grade 6- 38,058- 41,442pa 12 Month Secondment Opportunity.

An opportunity has become available to work with the Temporary Accommodation Team, within the Private Sector Leased (PSL) scheme. You will need excellent customer service, negotiation and partnership skills in the recovery of PSL tenant repair recharges. This role offers a blended working style, working from home, field working and office. Collaborating with the Repairs, Income management and PSL management teams to ensure evidence based recharges are applied to customers when applying recharges.


To be responsible for the recovery of PSL tenant recharges acting as the main front-line link between tenants, the Council and its partners in recovering debt and directing tenants to relevant agencies to prevent and manage debt. Responsible for all aspects of raising awareness of tenant recharges across a variety of platforms. To monitor current recharge arrears and decide what action to take to progress each case depending on individual circumstances, ensuring a careful balance between the tenants' needs and the best interests of the Council.


To conduct interviews and home visits in the recovery of arrears, promote payment plans and payment methods, track progression of payments and provide accurate data and reporting to the Homeless Accommodation Manager.

The closing date for the receipt of applications is 16th July 2025

however interest in this job may be high and we therefore reserve the right to close the vacancy early.


You will be notified if your application has been successful. Interview date to be confirmed.


Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770.

Additional Information

We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering .


The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.

Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.

We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

*About Us

With its excellent transport links into central London, extensive town centre regeneration and the highest concentration of green space anywhere in London, Havering has a unique offer as a place to live, work and visit. By making the most of its position and opportunities, Havering is becoming a hub for start-ups and expanding businesses, as well as construction, logistics, engineering and manufacturing industries.
Find out why you should work for Havering Council .