Job Description

Job Ref:

4C1542

Branch:

The Westin London City

Location:

The Westin London City, London (Central)

Salary/Benefits:

Competitive Salary

Contract type:

Casual

Hours:

Full Time

Hours per week:

0

Posted date:

09/01/2026

Closing date:

11/02/2026

Overview Public Area Attendant at The Westin London City



Description

JOIN OUR FAMILY

The Westin London City boasts an impressive riverside location and spectacular views over London's historic River Thames. Overlooking Shakespeare's Globe and the striking Tate Modern, our luxury spa hotel offers 226 guest rooms, suites and residences impeccably designed with the Westin Heavenly Bed, sleek bathrooms and free high-speed Wi-Fi. Guests are invited to indulge in an array of Westin services and amenities.


Our mission is "To be the preeminent wellness brand in hospitality, empowering guests to regain control and enhance their well-being when they need it most, while traveling, ensuring they can be the best version of themselves."


At The Westin London City, our employees are at the heart of bringing our wellness mission to life. We empower you to enhance the guest experience and reach your full potential in roles you undertake with pride by providing an enriching and supportive work culture.


Join our team at The Westin London City and be part of crafting distinctive guest experiences, just moments from some of London's most iconic landmarks.



A DAY IN THE LIFE OF A

PUBLIC AREA ATTENDANT

AT THE WESTIN LONDON CITY


What you'll be doing...



Reporting to the Executive Housekeeper, you can expect your working day to include the following.


Ensure all public areas are clean and presented to required standards throughout the evening. Perform regular deep cleaning of all areas of hotel as instructed. Respond to guest requests and inquiries as required Ensure all cleaning materials are used and stored correctly as per hotel standards. Ensure effective communication between yourself and the management team to ensure all cleaning tasks are recorded and monitored according to the hotel standards. Respond to requests from supervisors, or management in a timely and efficient manner. Follow company policies and procedures.

WHAT WE NEED FROM YOU

We hire mostly on personality potential but here are a few of our requirements...



To succeed in the role of

Public Area Attendant

, you will need the following qualities and skills:


We are looking for someone with a pleasant welcoming manner Be positive and professional at all the times. Be flexible, responsive and adaptable. Be an effective communicator. Represent The Westin London City positively to all internal and external guests. Adhere to company policies and procedures at all times, including but not exclusive of, HS policies, HR policies Communicate and collaborate well with team members of the housekeeping and other departments across the hotel. Have a positive and can do attitude Commitment to the Westin Brand values and beliefs

WHAT WE OFFER

You will have access to a benefits package we believe truly works for our people and enhances our overall culture...


Flexible working (subject to role and probationary review) Staff accommodation rates across UK (Marriott 4C Group Hotels) Life Assurance Cover Cycle to Work Scheme Technology Scheme Health Cash Plan (HSF) Referral Bonus Scheme Workplace pension scheme Access to Employee Assistance Program (EAP) and Wellbeing Support Eyecare vouchers Continuous Learning Development opportunities Recognition Programme Opportunity to attend Social events Meals on duty (worth 1000)

EQUAL OPPORTUNITIES

4C Group and The Westin London City are an equal opportunity employer.



About 4C Group



4C Group is a global organisation that manages and develops properties and hotels in key business districts and leisure hot spots across the UK, Middle East, Africa and Canada. The company was formed in 2010, building on the foundations of a family property business that stretches back to the 1990s. The group's mission is to operate sustainably, delight guests and investors, whilst striving to deliver a positive environmental and social impact within local communities.