Job Description

Public Liaison Officer

As part of our ongoing growth and commitment to fostering strong community relations, we are seeking a dedicated Public Liaison Officer. The successful candidate will collaborate closely with our project teams, cultivate positive relationships within the community, and support the team in achieving excellence in our social value initiatives.

Based on site at our new project at Mold Road, Wrexham . This is a full time, permanent position Monday-Friday

Skills, Qualifications & Experience

Confident and Enthusiastic: Displays confidence and enthusiasm in communication and engagement. Social Responsibility: Passionate about social responsibility and community collaboration. Team Leadership: Capable of leading project teams to achieve employment, skills, and community benefit goals. Networking Skills: Proficient in networking and collaborating with local interest groups and employment schemes. Strong Work Ethic: Demonstrates a strong work ethic and commitment to task completion. Organizational Skills: Highly organized and able to work independently. Problem Solving: Effective problem solving and conflict resolution abilities.

Preferred experience

Customer Service experience. Administration Experience. Experience of working with construction teams delivering social value.

The Role (requires)

Collaborate closely with site management teams to implement plans and address challenges and delays. Report and monitor project community benefit Key Performance Indicators (KPIs). Prepare and contribute to monthly reports for Management and Clients. Engage and involve the supply chain in achieving community benefits and employment & skills delivery plans to instil a positive community benefits 'culture' within the project. Fulfil Stakeholder Engagement and Public Liaison requirements as necessary. Advocate for corporate social responsibility and charitable work within the community. Draft communication and engagement plans, project newsletters, advanced works notification letters, and update project information boards. Serve as the primary point of contact for project inquiries, ensuring timely issue resolution. Keep all stakeholders informed of work progress and maintain a high level of customer care. Coordinate and attend events such as meet the contractor sessions, careers fairs, and school engagement events. Provide administrative support to the site team. Due to the nature of the role, some occasional and weekend work may be required to attend community events.

Best Practices within the Company

Identify, document, and share best practices and innovative approaches for community benefit delivery plans. Offer project management teams guidance on best practices to achieve targets. Collaborate with the project team to attain a Certificate of Excellence from the Considerate Constructors Scheme. Promote value for money in achieving goals and targets. Cultivate strong relationships with social enterprises, charities, and employment schemes. Liaising with Third Parties. Interact with local authorities and client communication managers regarding community engagement and governmental procurement targets. Establish and cultivate partnerships with local communities and various agencies, including Community Councils, Educational and Employment Providers, Businesses, and Community Groups.

Rewards & Benefits

Employee Development Programme 24/7 counselling and support helpline Salary sacrifice scheme Death in service benefit Income Protection Company pension Employee Assistance Programme 25 annual leave holidays plus public holidays

About us

With a growing portfolio of exciting projects and a business that is going from strength to strength, Wills Bros can offer you a fantastic career opportunity and genuine job satisfaction. We are committed to helping our people develop personally and professionally and invest heavily in training and development.

We promote a policy of self-delivery for all the core elements of our operations to ensure that the core construction skills and knowledge are available & retained in-house. This delivery strategy is supported by specialist partners and subcontractors, but the core functions of the business are delivered in-house by our extensive fleet of privately owned plant and equipment and led by our competent management team.

As a family run company, we take pride in the standards we achieve in our projects, which culminate in numerous repeat contracts with our clients. Our diverse client base ranges from government, local authorities, airport, port and rail authorities, national roads authorities, and private clients and developers.

We are experts in the design, construction, and delivery of complex civil engineering projects, with expertise in road and bridge construction, street works, water, sewerage and utilities, flood prevention, marine works, land reclamation, earthworks, wind farms, and enabling works for commercial and industrial clients, as well as significant expertise of data centres, pharmaceuticals, and other highly regulated construction environments.

We are strongly committed to Equality and Diversity, health & wellbeing, community engagement, environmental protection and sustainability values.

If you are interested in the position please send your CV and we will be in touch.

Job Type: Full-time

Pay: From 30,000.00 per year

Benefits:

Company pension Employee discount Free parking Health & wellbeing programme Life insurance On-site parking Sick pay
Work Location: In person