Job Description

About Us

Diffusion Alloys is a UK-based specialist in high-performance metal coatings, supporting industries such as clean tech, hydrogen, and power generation. From our Middlesbrough site, we manage the coating of complex customer components used in harsh environments around the world.

We are seeking a reliable and well-organised Purchasing and Sales Administrator to support the daily running of our operations. This is a great opportunity for someone with strong administrative experience to step into a varied, hands-on role supporting both production and logistics.

Purpose of the Role

To support the business by managing sales order and purchase order administration, assisting with customer communications, and coordinating the movement of goods. The role acts as a key point of contact between production, customers, and suppliers, helping ensure everything flows smoothly and on time.

Key Responsibilities

Sales Admin & Customer Support

Document customer sales orders and delivery notes into CRM and file system Prepare commercial invoices and packing lists for outbound logistics Track progress of jobs and keep customers updated on delivery status Answer customer queries and coordinate with the production team

Purchasing & Stock Control

Raise purchase orders for consumables and parts Track deliveries, check pricing, and chase suppliers when needed Help maintain basic stock control (e.g. monthly counts, spreadsheet updates) Liaise with the technical and production team on upcoming needs

Logistics & Shipping Admin

Book collections with couriers and freight companies Prepare shipping labels, customs paperwork, and ensure correct documentation is included Maintain tidy records of imports and exports Support correct use of commodity codes and shipping terms (training will be provided)

General Admin Support

Update and maintain internal spreadsheets and filing systems Assist with scanning, printing, and quality documentation Support the team with occasional tasks relating to audits or compliance

What We're Looking For

Essential

Previous admin experience in an office or operations environment Highly organised and reliable with good attention to detail Good written and verbal communication skills Proficient in Excel, Outlook and general MS Office Comfortable speaking with customers and suppliers on the phone and by email Willingness to learn new systems and processes

Desirable

Familiar with Incoterms, import/export VAT treatment, and basic customs regimes (e.g. IPR) Experience with logistics or order processing Familiarity with purchase order systems (e.g. Sage 50, Paperless) Exposure to basic stock or inventory systems Previous experience in a manufacturing or technical setting

What We Offer

Flexible working hours or part-time arrangements considered (minimum expected 25 hours based on 40hours FT) 25 days holiday plus bank holidays (pro rata for part-time) Salary sacrifice pension scheme Ongoing training and support Friendly, down-to-earth team environment
Job Types: Full-time, Part-time, Permanent

Pay: 24,500.00-29,500.00 per year

Expected hours: 25 - 35 per week

Benefits:

Casual dress Company pension Flexitime Free parking
Work Location: In person