Key Functional Responsibilities and Accountabilities
Maintaining and upkeep of the quality manual
Recommend quality and value engineering improvements to improve product quality performance and overall consumer value
Support and work with suppliers and inspection companies to establish and implement appropriate product standards and specifications
Check Pre-Shipment Reports and release/reject batches.
Test and assess NPD products and decide on its feasibility as a potential good MR product. Write up the reports and follow-up with the factories on any improvements.
Work with 3rd party inspection companies on inspection criteria for all NDP products.
Arrange and follow up on compliance for all NPD products
Arrange and follow factory audits.
Raise and follow CAR where necessary, pre- and post- production.
Provide technical information for consumer care and after sales support.
Analyse samples and compile reports for consumer returns and insurance claims.
Conduct returns capture analysis where necessary
Support sales team with customer requests and enquiries.
Qualifications and previous work experience:
Dynamic, professional, driven, pragmatic and influential individual
Knowledge of ISO 9001 standards and other QA tools
Experience of fast-paced Far East mass manufacturing
Knowledge and experience working with domestic electrical appliances
Excellent analytical & diagnostic approach
Recognised qualification in Quality Assurance, electronic and/or technical engineering as well as experience of conducting quality audits
Be a team player, with the ability to work as part of a team and be proactive in the team's advancement and development
Have good organisational and planning skills to be able to manage and prioritise workload whilst maintaining flexibility and achieving tight deadlines
Good knowledge of Microsoft Windows software - Office Suite, power point, excel etc
Job Types: Full-time, Fixed term contract
Pay: Up to 28,500.00 per year
Benefits:
Company pension
Employee discount
Free parking
On-site parking
Work Location: In person
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