Job Description

QA Technician
Location: Wales
Salary: 36,000 - 38,000
Benefits: 25 days holiday plus bank holidays
Hours: Monday - Friday - 37.5 hours
About the Role
As a QA Technician, you'll play a vital part in ensuring product quality and process compliance through robust testing, detailed documentation, and active support of continuous improvement initiatives. This is a hands-on role where you'll collaborate closely with cross-functional teams to uphold the highest standards in a regulated manufacturing environment.
Key Responsibilities:
Quality Assurance & Testing

• Perform in-line and final product lab tests to verify compliance with quality standards.
• Maintain and enhance product safety standards in line with GMP and BRC requirements.
• Conduct analytical retain testing to support customer complaints and queries.

Documentation & Compliance

• Maintain accurate, traceable records to support audits and regulatory requirements.
• Manage document and change control processes.
• Prepare Certificates of Analysis (CoAs).

Supporting Production & R&D

• Plan and run lab and R&D trials.
• Support New Product Introduction (NPI) and First Article Inspection (FAI), including preparing documentation and generating part numbers.
• Oversee the quarantine stock system to prevent release of non-conforming products.

Continuous Improvement & Analysis

• Participate in Corrective and Preventive Action (CAPA) investigations.
• Compile cost-of-quality reports and implement Statistical Process Control (SPC).
• Manage equipment calibration and Measurement System Analysis (MSA).

Shared QA Duties

• Assist with routine lab testing across all product categories.
• Manage label printing to ensure correct versions/specifications.
• Handle QA admin tasks (scanning, filing, digital records).
• Help maintain lab cleanliness and support colleagues during peak periods.
• Organise dispatch of samples via couriers and collect production paperwork to ensure traceability.

Education & Experience

• Bachelor's degree in a relevant field (e.g. Science, Quality, Production Engineering) or equivalent experience in a regulated manufacturing environment.
• Experience in QA/QC or lab coordination, ideally within manufacturing or packaging.
• Familiar with GMP, BRC, ISO9001, ISO14001 or similar standards.

Skills & Attributes

• Strong analytical skills with excellent attention to detail.
• Confident using MS Office and writing technical reports.
• Organised, capable of managing multiple priorities and meeting deadlines.
• Flexible and adaptable to changing production needs, with a can-do attitude and commitment to continuous improvement.
• Willing to take on development opportunities with potential to progress within the company.

Apply now or contact AnnMarie at our Head Office in Newport!
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