Job Description

QA Tester - Pass Tech

We are seeking a QA Tester to join our growing Engineering team and support the quality assurance of the next generation of our platform. The ideal candidate is proactive, detail-oriented, and an excellent communicator. They will be comfortable working in an agile environment with minimal supervision and will demonstrate a strong passion for UX, product quality, and problem-solving. Ultimately, they will help ensure that our products, applications, and systems function reliably and deliver an outstanding user experience.

Responsibilities

Review and analyse system specifications. Collaborate with QA Testers and Developers to design and execute effective testing strategies for new and existing features. Execute manual and automated test cases and analyse results. Report defects to the development team and contribute to root cause analysis. Assist in troubleshooting issues raised with the development team. Conduct post-release and regression testing. Support feature launches in collaboration with the development team and wider business stakeholders. Work closely with developers to ensure quality is maintained throughout the software development lifecycle, from feature conception through to deployment and post-release monitoring.

Essential Skills

Proven experience as a Quality Assurance Tester or in a similar role. Understanding of QA methodologies and basic project management principles. Ability to document and troubleshoot defects effectively. Excellent verbal and written communication skills. Strong attention to detail. Analytical mindset with strong problem-solving abilities. Good organisational skills.

Desirable Skills

Experience with automated testing tools such as Cucumber. BSc in Computer Science, Engineering, or a related field. Familiarity with Agile methodologies and regression testing.

How We Work

Our office is based in Harrogate, but the development team works hybrid. We follow Agile principles and aim to simplify processes while empowering teams to self-manage. Day-to-day communication and huddles are held via Slack. Two-week sprints managed through Jira. Daily stand-ups with the development team. Sprint planning and retrospectives. Weekly "show and tell" sessions for a non-technical audience.

What We Offer

Competitive salary. Hybrid working with flexibility. A supportive and knowledgeable team, with opportunities to enhance your skills through code reviews and collaborative working.

A Typical Day at Pass Tech

Daily stand-up with the development team. Monitoring bug channels to ensure existing functionality operates as intended. Reviewing and improving existing functionality to resolve issues, enhance product quality, and unlock future capabilities. 3 Amigos meetings with the Product Owner and Lead Developer to plan upcoming work, refine requirements, and discuss the best technical approach.

Our Tech Stack

Languages & Frameworks

: PHP 8, TypeScript, Laravel, Vue 3 (with some Vue 2 legacy components), jQuery (legacy).

Testing

: CucumberJS, Selenium.

Databases & Storage

: MySQL 8, Redis (cache and queues on staging; cache only in production).

Messaging & Architecture

: RabbitMQ (production queues), Service-Oriented Architecture, queue-driven services.

Infrastructure & Tools

: Docker, NGINX (production), Cloudflare DNS and caching, Laravel Forge for server management, GitHub with GitHub Actions for automated QA environment creation.

Environments

: Multiple staging and QA environments for development and testing.

APIs

: Multiple APIs supporting various elements of the platform.

Applications

: Laravel with MySQL for the core application, Vue frontends for customer-facing interfaces, and an admin panel built with Laravel Nova.
Job Type: Full-time

Pay: 26,000.00-30,000.00 per year

Ability to commute/relocate:

Harrogate HG3 2XA: reliably commute or plan to relocate before starting work (preferred)
Work Location: Hybrid remote in Harrogate HG3 2XA