Job Description

About Us:

We are a dynamic and growing company with a team of 45 hardworking staff, including office-based and remote staff and field-based engineers. Our mission is to deliver excellence in everything we do, with safety, quality, and people at the heart of our operations.

For the last 18 years, the business has been led by a husband and wife team who are now moving on, making way for a new chapter.

Although this role spans several disciplines, the business has well-established processes and strong external support, enabling a capable individual to successfully wear multiple hats. A comprehensive 6-month handover will be provided by the current role holder.

The Role:

We are seeking an experienced and proactive

QHSE, HR & Business Systems Manager

to oversee and develop our core operational support functions. This is a broad, hands-on role covering Quality, Health & Safety, Environmental compliance, HR management, and general office/business systems management. You'll work across all departments to help ensure a safe, efficient, and well-supported workplace.

As part of the Senior Management Team, you'll provide insight and guidance to support strategic decisions and ensure we continue operating as a safe, efficient, and people-focused organisation.

Key Responsibilities:

QHSE Responsibilities:

Develop, implement, and maintain company QHSE policies and procedures. Ensure compliance with all relevant health, safety, environmental, and quality legislation. Review and conduct risk assessments, audits, and inspections across office, warehouse, and field environments. Manage incident investigations and drive continuous improvement initiatives. Ensure relevant training has been completed by all staff. Manage the quality management system and conduct annual internal audits
HR:

Support line managers with recruitment, onboarding, and induction processes. Maintain employee records and ensure HR policies and procedures are upheld. Provide guidance on employee relations, performance management, and disciplinary matters. Promote employee wellbeing and engagement initiatives. Support training and development to upskill employees.
Business Systems & Office Management:

Manage business systems and service contracts including landline and mobile phones, IT infrastructure, and office software. Oversee purchasing and stock levels of office sundries and other operational supplies. Ensure data protection compliance (GDPR) and support internal data governance practices. Maintain and manage office environment, including furniture, fittings, and facilities requirements. Act as liaison with external service providers (IT support, alarm system, maintenance, telecoms, etc.). Support continuous improvement in administrative processes and systems.

What We're Looking For:

Proven experience in QHSE and HR roles, with additional experience managing office or business systems. NEBOSH or equivalent Health & Safety qualification essential. Working knowledge of ISO 9001 Understanding of UK employment law and HR practices. Strong organisational, interpersonal, and communication skills. A proactive, practical mindset with strong attention to detail. Comfortable managing multiple responsibilities across diverse functions.

Desirable:

Experience in a multi-site or mixed working environment (office, warehouse, remote engineers). First Aid or Mental Health First Aid trained. Experience with GDPR and general IT systems administration.

What We Offer:

Flexible working schedule 25 days holiday plus bank holidays (increasing with length of service) Access to wellbeing support services Health cash plan to help with everyday healthcare costs Company pension scheme Competitive salary dependent on ability and experience A supportive, inclusive team culture with opportunities to grow and lead
Job Type: Full-time

Pay: From 50,000.00 per year

Benefits:

Company pension Free flu jabs Health & wellbeing programme Sick pay
Work Location: In person