Job Description

Welcome patients at the Dispensary window, dealing with queries and prescription requests in an efficient manner Assemble prescriptions ensuring all items are dispensed with accuracy Ensure Controlled Drugs are dispensed, stored and recorded in line with the regulations for their schedule Dispense weekly dosette trays for patients with additional needs Hand out medication to Dispensing patients and ensure prescriptions are signed and endorsed and if appropriate collect prescription charges in accordance with Dispensary protocol. Prepare prescriptions ready for home delivery Manage the Dispensary phone, where patients can request repeat medication and ask for medication advice, and in response send tasks to the Dispensary team members or Practice clinicians as appropriate. Act on any SystmOne tasks which are sent to Dispensary and phone patients when asked with information or advice from a Clinician. Order and process deliveries of medication, dressings and appliances appropriate to the needs of the dispensary with the objective of ensuring continuity of supply for patients and minimising wastage Ensure that drugs are received and stored in an appropriate manner in accordance with the manufacturers instructions Ensure safe disposal of all returned medication following Dispensary protocol.



Maintain a clean, tidy, and safe working environment using appropriate infection control procedures and ensuring full compliance of Health and Safety protocols within the Dispensary Regular date checking of dispensary stock Monitor fridge temperatures as needed maintaining record log Maintaining full and accurate records of all dispensing transactions. Understanding of COSHH. Always maintain effective security of the Dispensary. Partake in all mandatory e-Learning & face to face training.



Attend and participate in Whole Practice Training Events Provide cover in sickness and holiday absence. Undertaking other reasonable duties within the framework of the post as directed by the Dispensary Manager