Job Description

Job Overview

We are seeking a professional, compassionate, and qualified Dental Nurse/Receptionist to join our healthcare team. This dual role combines front-of-house reception duties with clinical nursing responsibilities, making it ideal for a motivated individual who enjoys variety and working closely with both patients and clinicians. The successful candidate will be the first point of contact for patients while also supporting the clinical team in delivering high-quality dental care. This role is essential in ensuring the smooth day-to-day operation of the practice and providing an outstanding patient experience.

Responsibilities

Reception Duties

Greet patients and visitors warmly, ensuring a positive and professional first impression Check patients in and out efficiently and manage patient flow throughout the day Manage appointment scheduling, cancellations, and rescheduling Answer incoming calls promptly and professionally, handling patient queries and directing enquiries appropriately Maintain accurate patient records and update information as needed Handle payments and support basic financial administration where required Complete administrative tasks such as filing, data entry, and processing correspondence Ensure the reception area remains tidy, welcoming, and compliant with health and safety standards Support the team with additional administrative duties as required
Nursing Duties

Provide chairside assistance to clinicians during dental procedures Prepare, clean, and sterilise instruments and treatment rooms Ensure strict adherence to cross-infection control and clinical hygiene protocols Support patient care by reassuring patients and explaining procedures where appropriate Assist with stock control and preparation of clinical materials Maintain accurate clinical records and nursing documentation
Administration, Tracking & Compliance

Fill out and maintain daily, weekly, and monthly trackers Support lead nurses with compliance-related tasks, audits, and documentation Assist with maintaining training records, policies, and clinical governance requirements

Requirements

Qualified Dental Nurse with relevant certification and registration Must be fluent in English, with excellent spoken and written communication skills Previous experience in a reception or administrative role within a healthcare or dental environment is advantageous Excellent organisational skills with strong attention to detail Strong communication skills, both written and verbal Proficiency in using practice management systems, scheduling software, and office applications High level of patient care awareness and professionalism Ability to multitask, prioritise effectively, and switch confidently between reception and nursing duties Team player with a positive attitude and flexible approach to work
This position is integral to delivering high-quality patient service and clinical care. We welcome applicants who are dedicated, organised, fluent in English, and eager to contribute positively to our professional healthcare team.

Job Type: Part-time

Pay: 13.00-14.00 per hour

Expected hours: 30 per week

Benefits:

Free parking On-site parking
Ability to commute/relocate:

Hornchurch RM12: reliably commute or plan to relocate before starting work (preferred)
Experience:

Dental Nursing: 1 year (required)
Licence/Certification:

GDC (preferred)
Location:

Hornchurch RM12 (preferred)
Work Location: In person