Job Description

Overview

We are seeking a professional and friendly Qualified dental nurse/ Receptionist to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional service and support. This role is vital in ensuring a welcoming environment and efficient operation of our front desk. The Receptionist will handle various administrative tasks while maintaining a high standard of patient care. We are a 5 surgery practice with a large dental team.

Duties

Greet and welcome clients as they arrive, ensuring a positive first impression. Answer phone calls promptly and direct them to the appropriate personnel or department. Schedule appointments and manage the calendar effectively to optimise time management. Maintain patient records with accuracy and confidentiality, ensuring all information is up-to-date. Assist with administrative tasks such as filing, data entry, and managing correspondence. Provide information about services offered and answer general inquiries from clients. Ensure the reception area is tidy, organised, and well-presented at all times. Collaborate with healthcare professionals to support patient care initiatives.

Skills

Strong communication skills, both verbal and written, to interact effectively with clients and staff. Excellent organisational skills with attention to detail for managing multiple tasks efficiently. Knowledge of patient care principles to foster a supportive environment for clients. Basic understanding of anatomy knowledge is preferred to assist in client interactions related to health services. Proficient in using office equipment and software applications (e.g., Microsoft Office Suite). Ability to maintain professionalism under pressure while providing compassionate service.
We are looking for a dedicated individual who can thrive in a dynamic environment while contributing positively to our team culture. If you possess the required skills and are eager to make a difference in patient care, we encourage you to apply for this rewarding position as a Receptionist.

Job Type: Full-time

Pay: 13.50 per hour

Expected hours: 37.75 per week

Benefits:

Company pension
Schedule:

Monday to Friday Weekend availability
Work Location: In person

Application deadline: 23/06/2025
Expected start date: 30/06/2025