Job Description

Company Overview

Wafer Ltd is a leading manufacturer of ice cream cones and a wholesale distributor of ice cream sundries, serving customers across Ireland and the UK. We pride ourselves on delivering high-quality products that enhance the ice cream experience.

Wafer Enterprises Ltd aims to create a professional, courteous, and friendly environment for all its customers.

Summary

We are seeking a Quality Assurance Manager to join our team at Wafer Ltd. In this role, you will be responsible for ensuring that our products meet the highest quality standards and comply with industry regulations.

You will be responsible not only for systems and compliance but also for encouraging, evolving and instilling a First Time Right behaviour and introduce, maintain and embed Best Practices.

Your expertise will play a crucial role in maintaining our commitment to quality and customer satisfaction.

Responsibilities

Develop and implement quality assurance policies and procedures to ensure product compliance. Conduct Induction Programme for new employees Train staff on quality assurance practices and promote a culture of quality within the organization SALSA/ BRC record maintenance and ensuring integrity of document to actual production conditions and matching the latest Legal requirements Conduct regular inspections and audits of production processes to identify areas for improvement including HAACP and Risk Assessments Analyze quality data and trends to drive continuous improvement initiatives. Supporting new product and process developments with technical expertise Managing traceability, allergen compliance and raw material quality Collaborate with production teams to address quality issues and implement corrective actions on internal non conformances Preparing for external third-party audits - SALSA/BRC Conducting regular Product Audits to check the consistency of product quality and labelling accuracy Creating specification sheets for product, PIFs, labels for front of packs and completion of Supplier Approval Questionnaires from Customers. Interacting, investigating and resolving quality complaints from customers Ensuring that all product testing is up to date and reflects the latest required legislation standards
No list is exhaustive, and additional duties may be ascribed as appropriate.

Requirements

Essential Criteria

Degree in Food Technology or a formal qualification in a technical food related discipline

A minimum of 2 years' experience in a Quality Assurance role in FMCG

Excellent working knowledge and experience of HAACP and Internal Auditing

Practical knowledge of Manufacturing Procedures, Product Specifications, Product assessment and Factory Hygiene

Thorough knowledge of UK, NI and EU legislation for Product Labelling, Prohibited substances, Food Safety legislation, Allergens and GMP

Working knowledge of Commodity Codes and Meursing Codes

Knowledge of filling PIF forms, uploading and updating product specs to customer portals

SALSA/BRC/ISO or equivalent training or experience

Adept at using MS Office Suite - Microsoft Word and Excel packages

Valid Driving license

Desirable Criteria

Food Safety Level 4 qualification

SAGE /PowerBI experience/knowledge

COSH and Health and Safety

Post Graduate degree in FMCG sector

Conducted or participated in SALSA/BRC/ISO audits in an FMCG environment

B.SKILLS

Essential Skills

Excellent team skills Motivation, enthusiasm and common sense Root Cause Analysis and Problem Solving Communication skills, development of close working relationships with key personnel including customers and suppliers

Desirable Skills

Public speaking and presentation skills, experience in speaking to staff and groups
If you are passionate about food safety and quality, we invite you to apply for the Quality Assurance Manager position at Wafer Ltd.

Join us in delivering exceptional products that delight our customers!

Job Type: Full-time

Pay: From 34,000.00 per year

Additional pay:

Bonus scheme
Benefits:

Additional leave Bereavement leave Canteen Casual dress Company events Cycle to work scheme Employee mentoring programme Free parking On-site parking Profit sharing Relocation assistance
Schedule:

Monday to Friday
Application question(s):

Experience or certification in SALSA/BRC or equivalent
Education:

Certificate of Higher Education (preferred)
Experience:

FMCG: 2 years (required)
Licence/Certification:

Driving Licence (required)
Work Location: In person

Application deadline: 25/07/2025
Reference ID: QA1-2025
Expected start date: 01/08/2025