Job Description

Quality Assurance Officer - Systems

Role:

Full-time, permanent

Location:

Barnstaple, Devon

Salary:

Competitive + bonus + benefits

The Role:

We're seeking a methodical and proactive 'Quality Assurance Officer - Systems' to support, challenge and continually improve the optimal running and maintenance of our Pharmaceutical Quality Systems (PQS) in accordance with EU and corporate requirements; this may include documentation and training management systems, through to Quality Management Systems (QMS) for our manufactured, packed and tested products. Taking time to gain a thorough understanding of our different systems, you'll start by supporting troubleshooting activities - be this through self-driven system investigations and diagnostics, working with local system SMEs and colleagues at our parent company, or liaising with our system suppliers to rectify any issues. Once you're familiar with our systems, you'll support our continuous improvement initiatives, ranging from identifying the best way to adjust systems to answer regularly reported issues to partnering with key stakeholders across the business, supporting system redesigns to enable changes to ways of working or ensuring our systems remain compliant and fit for purpose, along with improving Quality reporting measures. To support the smooth running of the QA department, you'll ensure effective SOPs and Wis are issued and regularly reviewed and prepare / review accurate Technical Agreements for our products and suppliers. You'll also have the opportunity to get involved with internal inspections and external customer audits, identifying Quality risks and implementing any required mitigating actions, and the delivery of relevant system and GxP training to the business to maintain our strong QA culture.

The Person:

Experience of working with Pharmaceutical Quality Systems; an understanding of Quality regulations would also be beneficial.

Experience in a previous Quality Assurance role, or significant experience of using Pharmaceutical Quality Systems, with an understanding of manufacturing processes.

Practical experience of managing investigations or root cause analysis processes; an understanding of CAPA, change control, deviation management and audit processes would be beneficial.

Good IT skills (including Microsoft Office), experience of working with systems to support day-to-day queries or design changes to optimise usage; able and keen to learn new systems quickly.

Excellent communication skills (written and spoken), confident building relationships at all levels, utilising influencing and persuasion skills to manage change and navigate cultural differences.

Good organisation skills - able to manage multiple workstreams to meet deadlines and maintain an eye for detail and methodical approach, even in a fast-paced working environment.

Flexible in approach but process-minded, with good planning and problem-solving skills along with the ability to adapt to changing business needs, as required.

The Rewards:

In return, we offer a competitive salary and rewards package (including 25 days' holiday + bank holidays, bonus scheme and a company pension scheme). Not to mention the opportunity to genuinely make a difference in a new and dynamic role within a progressive and expanding business, at an exciting time of growing international reach.

How to Apply:

If you possess the experience, passion and ability to make this role a success then we would like to hear from you. Please click on 'Apply' to start your application. The closing date is 01/06/2025. For more information, you can contact us on: careers@accord-healthcare.com

Job Types: Full-time, Permanent

Additional pay:

Bonus scheme Performance bonus
Benefits:

Canteen Company pension Cycle to work scheme Employee discount Enhanced maternity leave Health & wellbeing programme On-site parking Sick pay Store discount
Schedule:

Day shift Monday to Friday
Ability to commute/relocate:

Barnstaple: reliably commute or plan to relocate before starting work (required)
Work Location: In person

Application deadline: 01/06/2025