Job Description

About the role

Balfour Beatty are looking for a

Quality Assurance Specialist

to join our Connect Plus Services (CPS) team based out of either

Leatherhead, South Mimms or Dartford

offices with site visits to other locations required.



Within this role you'll drive the development and implementation of quality systems and process improvements to ensure compliance with standards and reduce inefficiencies. The role fosters a culture of continuous improvement by playing a leading role conducting cross-functional audits, identifying areas of risk and best practice, and supporting team development in quality practices.

What you'll be doing

As a

Quality Assurance Specialist

you'll:


Support execution of the audit programme. Conduct regular internal audits, produce reports, support Root Cause Analysis of NCR's, and track follow on actions through to completion. Identify areas of risk to the business and support implementation of effective mitigation measures where required. Enhance quality documentation, procedures, and processes in line with standards and regulations. Undertake observer role during execution of external audits on CPS. Monitor implementation of the Quality Plan across the business, verify that requirements are being met. Evaluate and provide feedback on tender reviews in terms of Quality. Lead cross functional quality improvement initiatives, and provide training so teams are better equipped to drive quality throughout the business. Promote a culture of quality excellence and continuous improvement, ensure lessons learnt are captured, and promote behaviours aligned with quality objectives. Take ownership of personal development goals and mentor team members in quality principles.

Who we're looking for

Qualifications/ skills/ experience:

A relevant professional qualification, ideally a Quality Assurance professional certified to ISO9001 or similar qualification with a recognised UK institution. Proven experience in quality assurance, quality control, or process improvement roles within complex contractual environments Experience of auditing, report writing, root cause analysis and managing non-conformances Strong knowledge of quality standards and methodologies (ISO 9001. Lean, Six Sigma) Strong stakeholder influencing and management skills. Experience in driving continuous improvement initiatives.

Personal attributes:

Detail-oriented with a strong focus on accuracy and precision Proactive, resilient, and capable of working both autonomously and with teams to resolve quality issues Ethical and objective, committed to fostering a culture of quality, integrity and continuous improvement Adaptable and resilient, able to manage change and respond to evolving standards Collaborative team player who works effectively across departments

Why work for us

Day in, day out, our teams deliver some of the UK's most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.

Why join us?

As if contributing to and supporting work that makes life better for millions wasn't rewarding enough, we offer a full range of benefits too. You'll have the freedom to shape the package that's right for you and your life. Here are some of our key benefits:


Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow. 25 days paid annual leave (pro rata) Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave Pension, share incentive plan, volunteering leave, recognition schemes and much more...

About us

Connect Plus Services (CPS) brings together the collective strength of our parent companies - Balfour Beatty, Atkins and Egis Road Operation UK. With around 600 people, based at eight locations across the M25 network, we work on behalf of Connect Plus and National Highways to manage the operation of the M25 24 hours a day, 365 days a year, from routine maintenance to managing the whole-life requirement of thousands of assets across the network.

Diversity and inclusion

At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit www.balfourbeatty.com/diversityandinclusion



To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and the Association for Black and Minority Ethnic Engineers (AFBE). In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.



As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit: https://disabilityconfident.campaign.gov.uk/



We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at: candidaterecruitmentqueries@balfourbeatty.com




Job Reference: BBUK15147