Job Description

Company Overview:

Local Lanarkshire Care offer a wide range of care services to people living in and around Lanarkshire, who require additional support. We offer excellence in care, leading to happy, fulfilled lives.

Role Summary:

We are seeking a Quality Coordinator to join our team in Lanarkshire. As Quality Coordinator, you will work collaboratively with Care & Support Managers, Operational staff and Directors, to maintain and improve quality standards across all services. The postholder will develop, implement and monitor systems, policies and procedures in line with current legislation, Care Inspectorate Standards, Health & Social Care Standards and SSSC Codes of Practice.

This role ensures that service delivery remains person-centred, safe, effective and continuously improving.

Responsibilities (this list is not exhaustive):

Develop, implement and streamline company policies and procedures. Ensure all quality processes align with Health & Social care standards and SSSC Codes of practice Oversee internal audit processes and produce clear, actionable reports and improvement plans Collate and prepare information required by the Care Inspectorate and other regulatory visits Create, implement and maintain business templates, ensuring consistency across the organisation. Deliver relevant training sessions Develop and organise regular engagement sessions throughout the year Conduct regular customer feedback surveys; collate and analyse results Maintain up to date training materials

You should ideally have:

SVQ qualification (or willingness to achieve) suitable for SSSC registration for a Quality post In depth knowledge of Health & Social care standards and SSSC Codes of Practice Experience with Care Inspectorate audits and quality frameworks Previous experience in quality monitoring, compliance or service improvement within a social care setting Strong communication skills
If you are passionate about improving quality standards in social care and want to make a meaningful impact, we invite you to apply today and join our dedicated team!

Job Type: Part-time

Pay: 19,181.76 per year

Expected hours: 24 per week

Benefits:

Casual dress Health & wellbeing programme Sick pay
Work Location: In person