Job Description

This post is a Fixed Term/ Secondment until 31/03/2026 to cover secondment. If you are a Hywel Dda University Health Board employee and are applying for this post as a secondment, agreement for the secondment is needed from your current manager prior to application.



An exciting opportunity has arisen for a highly motivated and enthusiastic individual to join the Quality Improvement and Service Transformation Team (QIST) within Hywel Dda University Health Board. The post holder will work within a supportive, well-established team and will lead on key improvement projects that will support patients, staff and services across the health board.



The successful applicant will have experience in leading improvement and change projects and must be able to engage, influence and inspire people to embed quality improvement into their daily work. The role requires excellent communication, interpersonal and organisational skills, and the ability to work well as part of team. The post holder will be expected to promote and contribute to the wider Quality Improvement agenda within the health board to enable the delivery of agreed service and strategic objectives.



The Quality Improvement and Service Transformation Team actively encourage and support continuous professional development and training will be offered as part of the role.



The post holder is responsible for the development and delivery of Quality Improvement and Service Transformation projects with the aim of promoting and enhancing high quality care, embedding a culture of continuous improvement, improved performance and financial stability, and across the organisation.



The over-riding purpose of the role is to support the provision of the highest quality patient care through personal actions and continuous improvement.



The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.



Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.



We have over 13,000 staff and together we provide primary, community, in - hospital, mental health and learning disabilities services.



We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers. Our services are provided in:

Four main hospitals:

Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest

Five community hospitals:

Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire

Two integrated care centres:

Aberaeron and Cardigan in Ceredigion, and several other community settings

47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers

Numerous mental health and learning disabilities services



You will be able to find a full job description and person specification attached within the supporting documents.



The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.



The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.



Interviews will be held on 22/09/2025.