Job Description

Role Purpose

We are seeking an experienced and proactive

Quality Manager

to lead food safety, quality, and compliance across our organic whole foods business. This role will have full responsibility for maintaining and developing our Quality Management Systems and ensuring successful certification and ongoing compliance with

SALSA, BRCGS, and Organic standards

.

The Quality Manager will be a key member of the management team, driving a strong food safety culture, supporting operations, and protecting our brand, customers, and consumers.

Key Responsibilities

Quality & Food Safety Systems

Own and maintain the Quality Management System in line with

SALSA, BRCGS, and Organic certification standards

Lead all external audits and inspections, including certification and customer audits Ensure site compliance with food safety legislation, organic regulations, and customer codes of practice Manage HACCP, TACCP, VACCP, food safety plans, specifications, and risk assessments

Audit & Compliance

Prepare the business for audits and act as the main point of contact for auditors and enforcement bodies Manage non-conformances, root cause analysis, and corrective/preventive actions Conduct internal audits and hygiene/quality inspections across the site Ensure full traceability, mass balance, and recall/withdrawal systems are robust and tested

Organic Certification

Maintain organic certification and ensure segregation, traceability, supplier approval, and labelling compliance Approve organic suppliers and raw materials Support product development to ensure organic compliance from concept to launch

Supplier & Raw Material Approval

Approve and monitor suppliers, including risk assessments, audits, and documentation Manage specifications, allergen controls, and vulnerability assessments Handle supplier non-conformance and improvement plans

Quality Culture & Training

Develop and deliver food safety and quality training across the business Promote a positive quality culture at all levels Coach and support production and management teams on standards and best practice

Customer & Business Support

Lead customer complaint investigations and continuous improvement actions Support new product development, shelf-life work, and process improvements Report on quality performance, risks, and improvement plans to senior management

Skills, Experience & Qualifications

Essential

Proven experience as a

Quality Manager / Technical Manager

within food manufacturing or whole foods production Hands-on experience running

SALSA and/or BRCGS systems

Strong working knowledge of

organic certification standards

HACCP Level 3 or higher Confident audit lead with successful certification history Strong knowledge of UK food law, allergens, and food safety systems Excellent organisational, communication, and influencing skills

Desirable

Experience in

organic, free-from, or whole foods sectors

Internal auditor qualification Experience working in SME or growing food businesses Experience supporting NPD and scaling production

Personal Attributes

Proactive and solutions-focused Confident working cross-functionally with operations and leadership Detail-driven but commercially aware Comfortable building systems as well as improving existing ones Passionate about food safety, quality, and ethical/organic food production
Job Types: Full-time, Permanent

Pay: 35,000.00-40,000.00 per year

Benefits:

Employee discount On-site parking
Education:

Bachelor's (preferred)
Experience:

Quality management: 2 years (preferred)
Work Location: In person