Job Description

Position Title:Quality Manager
Position Type: Regular - Full-Time ?
Requisition ID: 39223
Quality Manager.
About McCain.
At McCain, we're feeding the world: from French fries to Smiles, we contribute to the important role food plays in people's lives. That's why we're dedicated to ensuring our core values--Family, Authentic, Trusted, and Quality--shine through every day. As a privately owned family company with over 60 years of experience, a presence in more than 160 countries, and a global team of 22,000 people, our values and culture are at the heart of everything we do. We believe that we can work together, along with our business and community partners, to bring sustainable growth and positive change today, tomorrow, and for generations to come. Join us and see how you can MAKE IT at McCain!
Why join the McCain family.

• Your Life - we're here to help you fulfil your potential, flourish, and thrive in work and life.
• Your Success - work alongside passionate individuals who are committed to supporting your career ambitions, drive, and success.
• Your Impact - we want you to make a meaningful, lasting impact for you, for your colleagues, and for the business.

About the role.
In every role, McCainers are ambitious, curious, and interested in helping each other create good work experiences. We think about the customer and make doing business with McCain easy.
Ready to make a real impact at our Hull site? We're looking for someone who can lead the charge on delivering world-class food safety and quality. In this role, you will champion outstanding hygiene, food handling, and food safety standards--keeping us fully compliant with legislation, industry requirements, and McCain's own high expectations, all while staying smart on cost.
You'll set the standards and bring robust procedures to life across our Hull operation, ensuring our compliance programmes are strong, proactive, and aligned with other McCain sites. From identifying risks to preventing issues and correcting non-compliance, you'll be at the heart of keeping our site safe, efficient, and audit-ready.
As the leader of our Quality Assurance team, you will guide and motivate your team to uphold the safety, quality, and integrity of every product we make. You'll oversee GMP, legal obligations, and food safety performance--taking confident, decisive action whenever needed to keep our products and processes at their best.
What you'll be doing at our Hull site

• Bring our culture and values to life in everything you do--supporting people, sharing ideas, and driving better ways of working across the site.
• Partner with the Site Technical Manager and Plant Manager to deliver our Quality & Compliance strategy, including management control, quality systems, and internal/external audits.
• Keep our leadership team informed with clear data, insights, and performance reporting on key issues and any non-compliance.
• Work cross-functionally to build training, development, and continuous-improvement initiatives--helping teams understand food laws, regulations, and what great compliance looks like.
• Own HACCP performance by ensuring systems run effectively, training is in place, and HACCP teams are well-coordinated and supported.
• Lead site TACCP and security programmes, ensuring training, awareness, and regular reviews keep the site protected and compliant.
• Take charge of customer complaints, investigating root causes and driving corrective actions with the relevant teams.
• Review and evolve our site compliance plans, guiding teams through changes and advising the leadership team on compliance priorities.
• Lead our audit programme, making sure the site consistently meets regulatory, customer, BRC, and internal audit standards.
• Work with external partners to gather insights, benchmark best practices, and strengthen our quality systems.
• Liaise with enforcement bodies such as EHO and Trading Standards when required.
• Manage and develop the QA team, ensuring structure, skills, accountability, and day-to-day support are all in place.

Leadership Principles.
Our principles, each with related practices, guide our actions across the organisation. Together, they address how McCain interacts with our customers and employees, and how we work as individuals and collectively to find success. While each role adheres to the Leadership Principles, individual roles may focus more on a specific principle or principles.
We are customer obsessed. Customers are our starting point. By understanding their needs and leveraging data and consumer insights, we drive mutual success.
We think big and plan ahead. Through ambition, curiosity, and smart risks, we can accomplish goals, refine processes, and innovate to scale success.
We bring out the best in our people. We create safe spaces for our people so that trust and empowerment come naturally. Inclusion is about listening first, showing humility, and working together.
We act like owners. Together, we clear obstacles and do the work that makes us all successful and proud to be part of McCain.
Accountabilities.
What you'll be doing at our Hull site

• Bring our culture and values to life in everything you do--supporting people, sharing ideas, and driving better ways of working across the site.
• Partner with the Site Technical Manager and Plant Manager to deliver our Quality & Compliance strategy, including management control, quality systems, and internal/external audits.
• Keep our leadership team informed with clear data, insights, and performance reporting on key issues and any non-compliance.
• Work cross-functionally to build training, development, and continuous-improvement initiatives--helping teams understand food laws, regulations, and what great compliance looks like.
• Own HACCP performance by ensuring systems run effectively, training is in place, and HACCP teams are well-coordinated and supported.
• Lead site TACCP and security programmes, ensuring training, awareness, and regular reviews keep the site protected and compliant.
• Take charge of customer complaints, investigating root causes and driving corrective actions with the relevant teams.
• Review and evolve our site compliance plans, guiding teams through changes and advising the leadership team on compliance priorities.
• Lead our audit programme, making sure the site consistently meets regulatory, customer, BRC, and internal audit standards.
• Work with external partners to gather insights, benchmark best practices, and strengthen our quality systems.
• Liaise with enforcement bodies such as EHO and Trading Standards when required.
• Manage and develop the QA team, ensuring structure, skills, accountability, and day-to-day support are all in place.

Experience

• Hands-on experience in a fast-paced factory environment
• A solid grounding in quality inspection, auditing, or testing
• Real-world food sensory and food quality know-how
• Experience working within the food industry and understanding what great looks like

Knowledge

• Confident using Microsoft programs
• Comfortable navigating SAP
• Strong grasp of food industry standards and how to apply them

Skills

• Sharp numerical and literacy skills
• Confident and capable with digital tools
• Clear, engaging communicator--both written and verbal
• Laser-focused attention to detail
• A proactive team player who lifts others up
• Understanding of QA tools and methodologies
• Natural problem solver who stays calm under pressure
• Decisive, with the ability to act quickly and smartly
• A keen eye for spotting product issues and making sure only top-quality stock reaches our customers

.
Location.
Hull:
Our Hull plant is where we make all our cheesy appetites, and even if you think you haven't tasted our products before, because of our large portfolio of foodservice establishments, it's likely you probably have! Our small, but perfectly formed team of around 130 make everything from halloumi fries to chilli cheese nuggets.
The benefits of working for McCain.
Although we do encourage you to taste the goods you'll be pleased to know we don't pay you in 'chips'. For working hard, you'll also get a great salary and some pretty good benefits including:

• An excellent pension where we will pay double what you do, up to a maximum of 12% of your pay
• Flexible holidays - where you can buy & sell up to 5 days holiday per year
• Optional health cash plan
• Cycle to work scheme
• 'Chips In' Volunteering Day Off - to make a positive impact to the competitiveness, resilience, and long-term development of McCain communities across the globe

And of course, being part of a Global business there are great opportunities to shine/thrive should you wish to relocate in the future. We have an ambitious 5-year growth plan that presents development & progression opportunities for those who seek it out.
The McCain experience.
We are McCain: this statement is about our power collectively and our importance individually--your impact is a significant part of the business. Our winning culture focuses on authenticity and trust so we can always bring out the best in our people. Here, you have the opportunity to learn, grow, and thrive while being yourself.
Come and join The Makers to see why we are better together.
#LI-OW1
McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law.
McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please and we will work with you to find appropriate solutions.
Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain's and , as applicable. You can understand how your personal information is being handled .
Job Family: Quality & Food Safety
Location(s): GB - United Kingdom : England : Hull
Company: McCain Foods (G.B.) Ltd

Skills Required