Job Description

We have a fantastic opportunity for a Quality Manager to join our growing team at SNG!



As a leading Housing Association, we currently manage over 84,000 homes and with ambitious plans to deliver 25,000 more over the next 10 years.



We're looking for someone with extensive experience in technical standards, statutory compliance, warranty, and insurance. If you're passionate about quality, committed to excellence, and thrive in a fast-paced, forward-thinking environment, we'd love to hear from you.

The role

The purpose of this role is to raise quality standards, culture and outcomes, reduce defects at handover and be an on-site resource. Managing the clerk of works framework and ensuring consistent quality across SNG London and East Region projects setting the benchmark quality standards. This role will include providing on-site support to the Development Delivery Managers on all on-site SNG London and East projects.

Key Accountabilities include:

Ensuring that new clerk of work appointments are in accordance with SNG procurement policy and manage the clerk of works framework. Safeguarding consistent quality across SNG London and East region on site projects. Regularly attending sites with the Development Delivery Managers to assist in mentoring them on setting high quality standards. Leading on quality in the pre-handover phase of the construction projects, including setting standards, snagging/de-snagging inspections and handover.

What we're looking for:

Relevant Quality Management experience working with a Housing Warranty provider, Main Contractor, Housebuilder or similar. Widespread technical, statutory compliance and warranty / insurance knowledge and keep up to date with the ever-changing statutory compliance landscape. Expert, current knowledge of all house-building technologies, methods, MMC and materials and ability to interpret drawings, specifications and building contract documentation. Strong communication skills, including an ability to offer and receive challenge in a constructive, straightforward, and open manner. Commitment to high ethical standards of integrity and honesty, and an understanding of the value and importance of developing a culture that makes a great place to work.

What can we offer you:

We have some great benefits at SNG, including:


25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package Generous matched pension scheme up to 12% and Life cover at 4x salary Options for private medical insurance, dental insurance and critical illness cover * Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service