Job Description

Right across infrastructure, there's a requirement to not only maintain, but also renew and reimagine. Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. We're problem solvers with over 140 years of combined experience in engineering and infrastructure.
This role will be within our water and wastewater capital project delivery team. Our teams deliver large-scale capital programmes aimed at keeping water infrastructure resilient for the long-term while protecting the environment.
Want to be a part of it?
What will you be doing?
As our Quality Manager you will be working on our Thames Water Capital Delivery Contract, delivering projects for our Water and Wastewater Infrastructure Programme.
You'll play an integral role in our programme, which involves 400m investment for the next 5 years. The programme of work includes the design and construction across Thames Valley and South London - including predominantly our Mains Rehab and Civils Programme.
You'll offer operational assistance for planning, assurance and review of all aspects of quality through our processes and procedures and in line with ISO 9001:2015. You'll be reporting directly to the Contract Director providing the support and leadership to ensure the delivery of projects to the highest quality standards. Ensuring compliance with established specifications and procedures, driving a culture of 'right first time' throughout the business, from conception to handover.
You'll assist the delivery teams at every stage to ensure and enhance compliance with the Business Management System and Client requirements. Iidentifying areas for improvements and implementing those improvements by process/procedure development. Implementing, reviewing and approving all quality documentation. Ensuring effective Project Quality Plans, Inspection Test Plans, Key Deliverables and Post Project Reviews are in place to successfully manage works.
You'll be leading the internal audit process, coordination of external audits, including Client auditing and accreditation assessments. Additionally, the Non-Conformance Process will be under your control ensuring actions are closed out within a timely manner and following engagement with the Leadership Team.
You'll engage with the client at the relevant levels to build/develop and maintain relationships. Be a key contributor to the business strategy to ensure sustainable performance. Effective communicator with the broader contract and water divisional team.
What you'll bring

• Do you have knowledge of ISO 9001:2015 standards and experience?
• Strong procedure and process creation skills
• Have you gained experience in quality management and auditing within the construction industry?
• Do you have a proven track record of maintenance and management of a management system?
• Strong auditing skills ISO 9001: 2015 Auditor/Lead Auditor qualification
• Can you problem-solve and carry out in-depth root cause analysis for NCR purposes?

What's in it for you?
We offer a range of benefits designed to support your life in and out of work, some of which include;

• Matched pension scheme
• Online GP service, 24 hours a day, 365 days a year
• Employee assistance programme
• My Rewards portal, access to 1000's of retail discounts
• Life assurance
• Cycle to work, salary finance and give as you earn schemes
• Enhanced maternity, paternity leave and adoption leave
• Reward and recognition scheme

In addition, this role offers;

• Company car and fuel card with a range of EV and hybrid vehicles to choose from
• My Car Choice our salary sacrifice EV/ Hybrid car scheme
• Private health care for you and your family
• Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!
• Discretionary bonus scheme
• 25 days annual leave plus bank holidays
• Personal Accident Cover

About us
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We're one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

• We're responsible and go further for our people, clients, communities and the planet
• We're open and seek new and better ways of exceeding expectations
• We're together and as one team; the whole is greater than the sum of the parts
• We're ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether you're a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.
It's an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.
For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
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