Job Description

Location:

Oakhaven Hospice, Lymington

Hours:

30 hours per week

Salary:

21,434.40pa (FTE: 26,793)

Closing Date:

18th January 2026

About the Role

We are excited to recruit a part-time, highly motivated and enthusiastic Quality and Patient Safety Administrator to join our friendly team at Oakhaven. This role involves working with a variety of multidisciplinary teams, both clinical and non-clinical.

In this role, you will support the Director of Quality Governance with quality assurance processes and enhance the use of data to drive improvements across the Hospice. You will work closely with a variety of multidisciplinary teams to assist with audits, service user feedback, and the management of databases and information systems. The information you gather will play a key role in supporting ongoing quality initiatives and improvements within the Trust.

Key Responsibilities

Supporting the Director of Quality and Operations with the quality and patient safety function within the Hospice Assisting the teams with audits, action plan monitoring, and supporting the collection of service user feedback. Supporting the governance processes around policy approval and compliance. You will support teams with the day-to-day management of the Vantage reporting system, Provide administrative support for learning responses in line with Patient Safety Incident Response Framework (PSIRF) and organisational policies Supporting teams with quality improvement initiatives Supporting the Director of Quality and Operations with external notifications to the Care Quality Commission

About You

We are looking for someone who:

Excellent IT Skills and confidence working with Microsoft365 / SharePoint . Someone with an understanding of the principles of quality assurance and patient safety Experience of working within a healthcare environment previously Excellent communication and interpersonal skills An eye for detail, and with high standards Excellent organisational skills and able to respond to changing deadlines

About Us

Oakhaven Hospice serves the New Forest community, providing in-patient, Day Hospice, and community care for patients with life-limiting illnesses, alongside support for their families and carers.

We are committed to equality of opportunity and to creating inclusive teams where everyone is encouraged to be themselves and celebrate differences.

Benefits

28 days holiday plus bank holidays (pro-rata for part-time staff) Long service leave at 5 and 10 years Auto-enrolment company pension scheme Life Assurance Cycle to Work Scheme Cash Health Plan Employee Assistance Programme Education & Development Opportunities Wellbeing Support A truly supportive and caring environment
For further information and to apply for the role, please visit our website to complete an application form

Job Types: Part-time, Permanent

Pay: 21,434.40 per year

Expected hours: 30 per week

Benefits:

Company pension Cycle to work scheme Free parking Health & wellbeing programme Life insurance On-site parking
Ability to commute/relocate:

Lymington SO41 8ZZ: reliably commute or plan to relocate before starting work (required)
Application question(s):

Please provide further information as to your experience and understanding of the principles of quality assurance and patient safety. Please provide further information as to your experience working in a similar role or your transferable skills
Experience:

IT support: 3 years (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person