Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies.
Accept/reject warranty claims in line with the standard, including:
Inspection and validation of accepted returns/stock cleanse.
Administration of all accepted returns.
Liaising directly with the customer when required.
Work with the quality department to ensure smooth transition for return to supplier products, also providing technical support if required.
Process all standard warranty claims in line with current service offer
Inspection and validation of rejected returns.
Return product to the customer with completed rejection letter with detailed explanation.
Provide Physical and inventory control of all warranty units
Movement of stock via business management software system SAP
Liaising with Operations and Quality with physical stock placement.
Gain knowledge, understanding and application of the culture and standards respected
Assist in internal training sessions for other areas of the business
Uphold quality and safety standards
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