Ensure high quality of plans are delivered by every template surveyor within the business
Assist templaters with queries they may have regarding the survey
Audit the templates taken on site and work with the team to correct any errors found to improve the customer experience
Work towards reducing all errors within the business
Training of new features in the planner, process and product
Seen as the expert and go to person within the business for planner and quartz product related queries
Provide constructive feedback on opportunities identified within the planner, systems and
training to improve efficiencies Complete daily reports to log the plans checked, training sessions carried out and timesheet for the day
Attend regular meetings with your peers to offer improvement feedback and share ideas
Identify and report to the Template Training Managers, any additional training requirements required within their team
Attend training sessions for new launches/improvements and changes to the planner system to ensure you have an unrivaled knowledge of the planner
Manage and update template equipment, ensuring that the teams have the necessary equipment
Record audits and prepare performance reports
In addition to any other duties, as a responsible person you must ensure that you have read, understood and adhere to polices and procedure relating to Health and Safety, and your responsibilities located in the Integrated Management System (IMS) Responsibilities document
Our basic salary is 28,250 plus you will earn a quarterly bonus of upto 2000 meaning you can earn up to 36,250 annually.
What Wren offer:
2 subsidised canteens
Competitive basic salary, plus a bonus of up to 2000 a quarter
Free on-site gym
Excellent training and development
Fantastic career progression
Free parking
High-quality IT equipment and software
About You
Essential skills and Knowledge:
Excellent communication skills - both written and verbal
Keen attention to detail
Technical mindset and process driven
Strong computer skills
Organised - able to multi-task
Desired Skills and Knowledge:
Exceptional skills in using design software LT55 2D-3D planner system
Excellent communication skills - both written and verbal
Knowledge of kitchen design/installation and legislation
Analytical thinking to assist in problem solving
Applicants for this role who are offered employment will be subject to a basic criminal record check from the Disclosure & Barring Service before the appointment is confirmed. However, a criminal record will not necessarily disqualify a candidate. Each case will be assessed individually, taking into account the nature of the offence and its relevance to the role applied for.
About The Company
Wren Kitchens are not only passionate about kitchens, we are passionate about our people! We have achieved incredible milestones over the years; opening over 100 showrooms, launching in the USA, and winning multiple awards including the UK's Number 1 place to work!
This is thanks to our team, the Wren family, who have inspired us to push limits and make a difference. With our exponential growth, we are looking for incredible individuals to join us and continue our success story!
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