Job Description

Job Title: Radio Communications Operator (Casual)

Department: Match Day Safety

Reporting: Match Day Safety Officer or Deputy Safety Officer

Location: Gtech Community Stadium, Brentford

Closing Date: 31 July 2025

Brentford FC is a bit different to other Premier League football clubs. We put our fans first, we are a true community club and while we are financially sustainable, we are not afraid to take calculated risks. We take huge pride in our environment and culture within the Club which focuses on development, inclusion and not being afraid to think differently.


Being progressive, humble and respectful while sticking together as one team across the Club guides how we work and the decisions we make each day.


We also firmly believe that a diverse workforce is a better workforce which will help us develop ideas, solve problems and ultimately grow Brentford FC.


We play in a brand-new stadium, 15 minutes from Heathrow in vibrant west London.


We will never forget where we have come from, but we are excited about the future that lies ahead.


Come join us.

Inclusion Statement

Brentford FC is an organisation which values and is passionate about diversity and inclusivity. Whilst our recruitment decisions are always based on merit and suitability, we welcome and encourage applications from qualified candidates, including those from underrepresented groups - such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities. Should you require any workplace accommodations (also known as 'reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process.

Safeguarding Statement

Brentford FC is committed to equality, the safeguarding and welfare of all children and adults at risk. This responsibility is shared by all staff and volunteers at the Club, safeguarding is everyone's responsibility. Staff will be required to undertake regular safeguarding training to enable and reinforce a proactive approach to safeguarding. This role requires the post holder to apply all relevant policies and uphold the Club's commitment to safeguarding vulnerable people to ensure a safe environment for all. This includes the timely reporting of any safeguarding concern to the safeguarding team. We remind those barred from regulated activity that it is an offence to apply for such positions.

Please note that where appropriate for the role, you

will

be required to complete additional background checks such as Disclosure and Barring Service (DBS) checks and police checks for

any time you have lived or worked outside of the UK in the last 10 years.

You can find out more about this at

https://www.gov.uk/dbs-check-applicant-criminal-record

Please also note that a CV application will not be sufficient. Applications will not be considered where the application form has not been completed in full.

If the role you are applying for involves regulated activity and you have been shortlisted for a first stage interview, you will be asked to fill out a Declaration of Offences Form.

Main Accountabilities

To support Brentford FC with the delivery of safe events, offering high quality service to all persons present. To ensure at all times the Stewards Code of Conduct is adhered to. To follow safeguarding policies and procedures as outlined by Brentford FC and report / record any safeguarding/welfare incidents that may take place during, before and after an event. To communicate your availability efficiently & effectively with Brentford FC via Venue Aware and assist in all activities as requested by the Match Day Safety Team. Attend in house training sessions when required Attend pre match briefings and post-match debriefings, to sign in and out and to determine duties. Undertake operation of all Radio Communication equipment on Match Days. Effectively monitor and patrol via the viewing screens in conjunction with the Clubs CCTV operator and to take any remedial or immediate action and notification as appropriate to events seen. Produce and maintain continuity of all detailed records or evidential material required in a clear, concise, legible accurate format. This includes an incident log, management records, evidence records. To monitor and operate radio links with other staff and review recorded material for suitability for evidential purposes. To communicate with other Staff and external agencies in a professional and courteous manner at all times. To carry out Match Day equipment checks and report all equipment faults to the Safety Officer. To be aware of and act in accordance with the Data Protection Act (1998) and the Human Rights Act (1998) regarding disclosure of information and respect privacy. To ensure the security of the Event Day Control Room and all equipment is maintained satisfactorily at all times, which includes access control of all visitors to the Event Day Control Room and information within. To carry out such other duties as the Safety Officer may properly require from time to time in accordance with the grading of the post. To participate in development and review process and in any training and development activities identified and agreed as relevant to your personal development and/or your development in your job. To operate the systems with regard to Human Rights legislation, including Regulation of Investigatory Powers Act (2000) and Data Protection principles. Represent Brentford FC in a professional manner at all times. Maintain a Positive Attitude.

General Club Accountabilities

To ensure compliance with all relevant Club policies, including safeguarding, health and safety policies and with specific reference to the data regulations (GDPR and PECR) To ensure compliance with the Club's Code of Conduct To ensure compliance with all relevant legal, regulatory, ethical and social requirements To build and maintain good working relationships both internally and externally, maintaining a professional image at all times when representing Brentford FC To keep confidential any information gained regarding the Club and its personnel To maintain a flexible approach to work at all times To ensure compliance with all Matchday Safeguarding processes To ensure compliance with the Club's Safeguarding Policy and processes To promote and support positive mental health and wellbeing throughout the Club both on and off the field To promote equity, diversity and inclusion at the Club, in line with our EDI strategy

Person Specification - Essential Characteristics

Currently be in possession of or working towards a Level 2 in Spectator Safety qualification. Good communication and organisation skills. Ability to organise and motivate team members. Able to work within a structured environment and follow policy and procedures.

Person Specification - Desirable Characteristics

First Aid Certification. In possession of a SIA Public Space Surveillance (CCYV Licence) Knowledge and experience of working with a Stadia environment. Experience of working within the sport industry. * Ability to engage with others hard to both internal and external stakeholders.