Job Description

Radio Services Senior Manager

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Vacancy Reference Number
19811


Number of Vacancies
1
(B) OCU
Digital, Data & Technology
Location
Bow, Other
Building
BOW CENTRAL COMMS
Band
Band L
Part/Full Time
Full Time
Hours per Week
36 hours per week
Type of Contract
Permanent
Job Advert

Job Title:

Radio Services Senior Manager

Salary:

The starting salary is 68,295, which includes allowances totalling 2,928.


The salary is broken down as 65,367 basic salary, which will increase annually until you reach the top of the scale 70,012 Plus, a location allowance of 1,928 and a non-pensionable allowance of 1,000.

Location

The primary Met Location for this role is Bow. Travel across the Met Estate, to attend meetings as required by the business, is expected.

"Keep checking Oleeo/Met Careers on a daily basis for new and exciting opportunities being released to join DDaT!"

Policing London is a hugely complex challenge that evolves every day.

To make sure the Met is up to the task, we need the right IT and systems across our organisation. As a Radio Services Senior Manager, you will help to enable us to do our best for the London area. Join us and play your part in making London the safest capital in the world and delivering 'More Trust, Less Crime and High Standards'.


As a member of the Met, you will also enjoy great benefits including annual leave, civil service pension arrangements, maternity/paternity support, as well as being part of a

continuous learning culture.

Digital, Data and Technology (DDaT)

The mission of Digital, Data and Technology (DDaT) is to provide the Met with information (and specifically data), communications and technology to help frontline officers and Met staff do their jobs more efficiently, in order to deliver the New Met for London plan. In other words, DDaT is about "passionately delivering trusted technology for precise data driven policing".


As well as keeping up to speed with developments in technology and making recommendations for new equipment and systems that will help modernise policing, DDaT also comprises the Data Office which:

Owns and drives the data compliance and analytics agenda. Brings together the accountabilities that are currently dispersed across the Met business areas. Consolidates and further develops existing Met data and insight services. Enables data sharing and collaboration to serve the public and external partners.

DDaT is committed to creating an inclusive working environment. We support hybrid working, and the hiring manager will be happy to discuss arrangements for this role.

Job Purpose

Radios are critical technology for officer communications and safety, enabling both overt and covert operational policing. The Radio Services Senior Manager is accountable for radio devices, infrastructure, and associated services that support mission critical radio communications.


The Radio Services Senior Manager ensures the optimal balance of quality, risk and value for money for Radio Services deployed to the Met. The role holder provides strategic oversight, governance, and decision-making authority for Radio Services suppliers, as well as delivering service-focused input into change initiatives.

Key Role Responsibilities

Deliver a highly available and reliable mission critical Radio Services, ensuring operational effectiveness. This includes for specialist radio services such as Marine, Search & Rescue, National Police Air Service as well as for Front Line policing. Manage third-party supplier performance, ensuring adherence to contractual obligations. Ownership of third-party contracts relating to Radio Services. Manage Radio Services budget lines and expenditure. Lead on financial forecasting. Represent Radio Services on governance boards whilst ensuring projects deliver effective changes and solutions for Met policing operations. Lead Met workstream activities for the Emergency Services Network (ESN), engaging with Home Office, partners and third parties. Radios network coverage and capacity planning for operational policing and events such as Notting Hill Carnival and New Years Eve celebrations. Integrated Communications Control Service infrastructure at Met and national locations. Resource location applications and their integration with other systems. Ensure effective delivery of Radio Services Helpdesk for Met officers and staff. Drive continuous improvement, ensuring cost efficiency, risk mitigation, and service quality. Radio asset management, including handheld, vehicle, desktop, and covert devices. Ensure compliance with Health & Safety policies for radios and peripherals. Management of a team of Radio Service Managers. Manage and take part in an on-call rota.

Vetting Clearance

For this role the Vetting Clearance is Force Clearance Level, Recruitment Vetting (RV), and National Security Vetting (NSV) Level, Counter Terrorism Check (CTC).

Hybrid Working

Hybrid Working available in line with the Metropolitan Police Service hybrid working policy.

How to apply

To begin your career at the Met, please click the "apply now" button below. The application process requires a comprehensive CV, a Personal Statement (1000 words maximum, and an online application form. In your Personal Statement, you should explain your interest in the position and illustrate how your skills and experiences make you a suitable candidate. Please note that you should not submit two copies of your CV, and ensure that your documents are saved in either PDF or Word format, clearly labelled as CV and Personal Statement.

Completed applications must be submitted by 23:55 on 22nd September 2025.

Once received, your application will be reviewed against eligibility criteria, following this, your application will be reviewed by the hiring manager. The application review for this vacancy will commence w/c 29th September.


Following application review, successful candidates will be invited to interview. Interview dates will commence w/c 13th October.

www.metpolicecareers.co.uk

Essential For The Role
Essential For The Role, e.g. qualifications, licenses, languages, training

Essential Criteria:

Comprehensive understanding of Radio Communication Technologies (TETRA, Airwave, 4G LTE). Extensive experience in radio communications service delivery, including leadership of incident management, ideally for emergency services organisations. Detailed knowledge of national radio communications legislation and regulatory requirements. Board level influence and senior stakeholder engagement with government departments, including Home Office and Operational Communications in Policing. Demonstrative responsibility for contract and supplier management, including at Account Director level. Technical and commercial experience in radio communications, enabling effective supplier engagement, challenge and support. Experience of budget management and writing business cases for investment. Thorough understanding of Business Continuity Management and operational resilience planning.

Qualifications

ITIL V4. (Information Technology Infrastructure Library)

Desirable Criteria:

In depth understanding of secure radio systems and integrated communication platforms. Experience managing supplier relationships and contract compliance. Familiarity with Home Office standards and Airwave Code of Practice. An awareness of Radios industry trends and innovations, with particular emphasis on emergency services/policing requirements. Strong interpersonal skills, including collaboration, negotiation, and conflict resolution. Experience of delivering services in multi-supplier outsourced environments. Analytical problem-solving, with the ability to assess the technical landscape and drive effective solutions. Strategic thinking, ensuring alignment between technology delivery and operational policing needs.




Required Languages
English
Reports To
BB3 - Director of Applications, End User and Radio Services
Candidate Information Pack
Band-L-Product-Radio-Services-Senior-Manager-202508.docx - 91KB Opens in a new window


Converted File Band-L-Product-Radio-Services-Senior-Manager-202508.docx.pdf - 170KB Opens in a new window
Additional Information
mps_a-new-met-for-london_external-summary-rgb-accessible_online-final.pdf - 590KB Opens in a new window

Disability Confident Statement

The Met is committed to being an equitable (fair and impartial) and inclusive employer for disabled people, striving to have a diverse and representative workforce at all levels. We encourage applications from people from the widest possible range of backgrounds, cultures and experiences. We particularly welcome applications from people with disabilities and long-term conditions, ethnic minority groups and women.



As a Disability Confident Leader, the Met has committed to making disability equality part of our everyday practice. We ensure that people with disabilities and those with long term conditions have the opportunities to fulfil their potential and realise their aspirations.



The Met is committed to making reasonable adjustments to the recruitment process to ensure disabled applicants can perform at their best. If you need any reasonable adjustments or changes to the application and recruitment process, we ask that you include this information within your application form. All matters will be treated in strict confidence.




Please note, if you are applying for a police officer role or to become a police community support officer (PCSO) or designated detention officer (DDO), there is a minimum requirement that you must pass a job-related fitness test (JRFT) at point of entry. This does not apply to police staff roles. Find out more about police fitness standards.



Read our full disability confidence statement.