Job Description

Band 3

Main area

Administration

Grade

Band 3

Contract

Fixed term: 1 year (Cross Site Working)

Hours

Full time - 37.5 hours per week (7 Day Working)

Job ref

343-7446817-FM-AG-VCG

Site

St Helier Hospital

Town

Carshalton

Salary

29,651 - 31,312 pa pro rata inc HCAS (Outer)

Salary period

Yearly

Closing

26/11/2025 23:59

At Epsom and St Helier Hospitals, above all we value respect. We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork. This enables us to provide great patient care and make ESTH a great place to work. When you sign up to work with us, you sign up to this and we welcome applicants who share our values.

Job overview

An exciting opportunity has arisen to join the Imaging Department as a Radiology Data Administrator. We are seeking an enthusiastic and highly motivated individual to support the Radiology IT team by ensuring effective patient data management, smooth patient flow, timely reporting, and accurate sharing of image and reports with referrers and other healthcare providers.



The post holder will work closely within the PACS team, supporting efficient patient pathway tracking, radiology alerts management, imaging outsourcing, and data-sharing tasks. They will also be responsible for transferring medical images to and from external trusts and organisations, maintaining accurate audit trails, and ensuring compliance with Information Governance policies.



Additionally, the role involves regular data cleansing to maintain high-quality radiology data standards. The post holder will play a key role in supporting the imaging outsourcing service, ensuring that referral information, image transfers, and report turnaround times meet agreed standards.



Full training and on-going support will be provided by the Radiology IT team.



For further information, please contact: Ignatius Pradeep - PACS Manager 0208 296 3743

Main duties of the job

Perform data cleansing on Soliton RIS, removing outdated or duplicate requests to maintain optimal data quality.



Transfer patient image and data in and out of the Trust's radiology systems to other healthcare providers using secure methods, in line with Trust policies and Information Governance guidelines.



Transfer patient image and data to patients, solicitors, coroners and third private healthcare providers in line with Subject Access Request and Information Governance guidelines.



Create and manage CDs/DVDs containing patient images for external institutions and liaise with other imaging departments where necessary.



Maintain accurate logs of all image transfer requests to ensure auditability and avoid duplication.



Manage radiology alerts, including notifying referrers of cancelled or delayed examinations.



Forward urgent radiology reports, alerts and critical findings to GPs and referring clinicians.



Support the monitoring of report turnaround times, appointment data, DNA reports, incomplete examinations, unauthorised reports, and other workflow-related issues.



Produce weekly and monthly activity reports for the Radiology Management Team, other departments, and the SWL Imaging Group.Alert modality leads or managers of potential complaints, delays, or issues that may compromise patient care.



Support the tracking and management of outsourced imaging, ensuring timely access to images.

Working for our organisation

St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).




After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.

Detailed job description and main responsibilities

Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.

Person specification

#

Qualifications

Essential criteria

Extensive use of MS office in the workplace Knowledge of administrative procedures Sound knowledge and experienced in the use of Microsoft packages include word and excel Ability to plan own workload and prioritise work on a daily basis, in ever changing situations

Desirable criteria

NVQ level 3 in IT subject or equivalent qualifications Qualification in information systems / Microsoft software packages #

Skills

Essential criteria

Data analysis experience using standard Microsoft tool Knowledge of RIS and PACS technology and its applications in an imaging department Aware of service level management and familiar with service delivery economics Understanding of the principles of audit and of providing data for audit

Desirable criteria

Working knowledge of RIS, PACS & IEP Good background in the concepts and practices required to implement effective Imaging IT solutions Ability to teach and mentor junior staff and new members of staff Experience of trouble shooting and resolving IT systems queries within agreed boundaries #

Experience

Essential criteria

Experience of using IT systems in a healthcare setting. Understanding of factors affecting service throughput and quality Knowledge of clinical processes within an Acute Trust setting Experience of problem management and transformational change

Desirable criteria

Knowledge of working practices within Radiology Departments Previous administration experience with RIS and PACS Experience of a Radiology admin support role within the NHS environment Substantial customer liaison experience. Experience of successfully dealing with conflicting priorities.

Your recruitment team

The NHS South West London Recruitment Hub is your dedicated recruitment team, here to support you at every stage of the process. If you have a query, please contact us:

E:

krft.askrecruitment@nhs.net

Your application

Please ensure your supporting statement clearly reflects the

job description

and

person specification

, as shortlisting will be based on these criteria.



Please refer to the latest UKVI guidance and ensure you have the appropriate right to work before applying for this role.

Use of Artificial Intelligence

We kindly ask that you avoid using AI tools to draft your application. We value authentic, individual responses that reflect your own experience and communication style.

References

Please provide a minimum of

3 years' employment and/or education history

, including

professional email addresses

(not personal accounts such as Hotmail or Gmail). If you cannot provide these, please inform the interview panel to avoid delays in pre-employment checks.

Closing date

To help us manage recruitment efficiently, some vacancies may close early once we have received a sufficient number of applications.

Shortlisting

If you are successfully shortlisted, you will be contacted by

email or SMS

from the South West London Recruitment Hub. Please check your registered TRAC email regularly.

Application feedback

If you do not hear from us within

four weeks of the closing date

, please assume your application has not been successful on this occasion.

Safeguarding and DBS Checks

We are committed to safeguarding children and vulnerable adults. For roles with direct access to these groups, an

Enhanced Disclosure and Barring Service (DBS) check

will be required. All staff are expected to understand and uphold their safeguarding responsibilities as part of their role.

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may have an application cap, so please apply promptly to avoid disappointment. Ensure your supporting statement clearly shows how you meet the job specifications.