Job Description

Diagnostic imaging, formally known as Radiology, providing a comprehensive range of high quality diagnostic imaging and interventional procedures for patients across their lifetime. In 2023 the department performed over 183,000 scans. We provide outstanding Administrative support to services including:



X-ray

Mobile imagine in theatre

MRI

CT scans

Ultrasounds

DEXA

Fluroscopy

Interventional radiology

Biopsies and drainages venous

Access procedure

Medical physics

Pre-assessment clinics

Specialist consultant scan reporting



Front of house admin team provide administrative cover 7 days a week, 8am - 8pm utilising a shift system. Diagnostic Imaging has over 200 members of staff; all dedicated to exceptional patient care.



Previous applicants need not apply



You would play a vital role in making Diagnostic imaging a great place to work. You will be working alongside colleagues who will support, nurture and empower you to be your best. The main duties covered in the role include the provision of a competent and efficient Radiology service.

The main purpose of the role is to:

To provide supervisory support to Radiology Support Workers within the radiology department



To coordinate Radiology support team ensuring appropriate service cover in all imaging modalities



To provide a wide range of support to patients, Radiologists, Radiographers, Sonographers and administrative teams within Radiology



To have a flexible and adaptable approach when assisting in an area of the department deemed appropriate by senior staff



To support radiographer/sonographer/nursing staff in day-to-day management of service delivery



Assist in the day-to-day administration of the Radiology IT Systems and to support the Radiology IT Systems Support Assistant as required



Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre, Community Diagnostic Centre (CDC) Metrocentre and Bensham Hospital, all within Gateshead.



Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.



We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.



Our values should be the 'golden thread' which runs through everything we do - they are the core of who we are. Our five values can easily be remembered by the simple acronym ICORE; Innovation, Care, Openness, Respect, Engagement.



We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women's Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks.



The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our 'Balance' programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.



The Radiology Department operates a 24-hour service. You will be required to be flexible in relation to your base of work and will cover a variety of shifts Monday- Sundays covering hours 8.00am-8.00pm on a rotational basis.



The post holder would be part of a multi-disciplinary team taking a patient centered approach to deliver a high standard of care. The post holder would be expected to:



Provide supervisory support to Radiology support workers



Assist and support professionals from the multi-disciplinary team with agreed clinical and administrative activities



Have the ability to concentrate and manage multiple tasks within a busy environment. i.e. managing interruptions and queries



Adhere to good practice and Trust policy when assessing and implementing manual handling techniques



Plan ahead in the preparation of examination rooms when assisting during varied work lists



Maintain work flow, ensure minimum waiting times, liaising with senior staff if problems/ potential problems arise



Assist during examinations and procedures including but not limited to hysterosalpinograms, arthrograms, and interventional procedures.



Ensure all areas and equipment are kept clean and tidy in accordance with Trust infection control policy



Perform and record daily checks of emergency equipment e.g. crash trolley and suction



Assist with the aftercare of the patient including removal of IV cannula and post procedural monitoring, escalating concerns appropriately to registered staff.



Safely handle body fluids as stated in Trust policy



Collect urine samples and perform pregnancy tests when deemed competent by Radiology staff



Perform and interpret base line observations as directed and escalate concerns to registered radiology staff



Perform phlebotomy and cannulation as and when required when deemed competent



Accurately document episodes of care as appropriate



Ensure appropriate stock management and ordering equipment and consumables wherever necessary