Job Description

The Royal Marsden Hospital is the largest comprehensive cancer centre in Europe with an international reputation for high quality patient care, research and education.



This administrative role will give you the opportunity to work in a vibrant and busy radiotherapy department within a team that are compassionate and dedicated to delivering high quality patient care in everything they do.



The post-holder will be primarily responsible for booking and manipulating complex radiotherapy pathways to tailor treatment requirements to the individual patient. They will also be key in communicating this complex information to patients along with preparation instructions for the radiotherapy planning process.This role will sit within a dedicated team at the Sutton site but the post holder may be asked to co-ordinate the flow for both sites of the radiotherapy department.



We are looking for an efficient and organised person with excellent interpersonal and communication skills. You will also be IT literate with an interest in healthcare. We are looking for individuals to demonstrate in their application and at interview an understanding of what working in a healthcare environment requires.

If you require further information please contact via email:

Clare Ockwell

operational Lead radiographer- clare.ockwell@rmh.nhs.uk



The post-holder will be primarily responsible for booking and manipulating complex radiotherapy pathways to tailor treatment requirements to the individual patient. They will also be key in communicating this complex information to patients - this will be in person or by phone predominantly. To do this the individual will need to collate radiotherapy referral and consent information and interpret booking needs from these. The post will be based in Sutton but the post holder will coordinate patient flow for both sites of the radiotherapy department.



The post holder will be required to understand the complex radiotherapy pathways and techniques and the limitations of equipment with respect to appropriate workload. The post holder must be able to communicate information to the patients so that they are appropriately prepared for their procedures.



The post-holder will liaise with medical, physics, nursing, clerical and support staff within the department and throughout the institution. The key working relationships will be with Superintendent Radiographers and clinical oncologists, particularly the SpRs.



The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.



At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.



At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.



For further information on this role, please see the attached detailed and Person Specification



Be responsible for the management of patient appointments and the patient's information needs before treatment when a booking is made without the patient present.



Responsible for timely and accurate response to booking requests, supporting RT clinics for bookings.



Able to interpret treatment requirements for individual patients and coordinate pathway appropriately.



Assess all bookings for adherence to waiting time guidelines and escalate as necessary.



Communicate all information in relation to patient pathway as requested to patients.



Record any relevant contact with patient on ICW.



Be able to make bookings according to departmental protocols in compliance with IR(ME)R.