Job Description

Rapid Response HCA

Salary:

34,320 per year

Contract:

Full-time, Rapid Response Rota

Location:

Across the UK - within a 100?mile radius of your home address

Drivers only

Make a real impact, fast

UK Phoenix Healthcare is expanding its Rapid Response Team and is looking for two highly skilled Complex Healthcare Assistants to step into a critical frontline role.

You will be deployed quickly into adults', young people's and paediatric complex care packages in the community, supported living and domiciliary services, often at short notice, to stabilise situations and maintain safe, high?quality care.

This role is ideal for confident HCAs who thrive in a fast?paced environment, enjoy variety, and are ready to take on greater clinical and behavioural responsibility.About the roleProvide high?quality, person?centred care to paediatric, young people and adult clients with complex health needs in their own homes and supported living settings.

Respond rapidly to new referrals, unplanned changes, and urgent cover needs across our services within a 100?mile radius of your home.

Support individuals with learning disabilities, autism, mental health needs and behaviours that challenge, using proactive and least?restrictive strategies.

Deliver complex clinical care in line with individual care plans, including tasks such as PEG feeding, tracheostomy care, ventilator support, suctioning, cough assist and other specialist interventions (following full training and competency sign?off).

Work within a rapid?response rota, which may include days, nights, weekends and bank holidays, maintaining flexibility to travel and adapt to changing plans.

Communicate clearly and professionally with families, MDT members and internal teams, escalating concerns promptly to keep people safe.

What you will bring

Essential experience

:

Proven experience working with people who present with challenging behaviours.

CPI (or equivalent) training in Crisis Prevention/physical intervention.

Moving and handling experience and compliance with safe systems of work.

Complex care experience with clinical tasks such as PEG feeds, tracheostomy care, ventilator support, suctioning and cough assist (or a clear willingness to train and be signed off as competent).

Experience supporting paediatric clients, young people and adults with complex needs.

Experience supporting people with learning disabilities, autism and mental health needs.

Experience working in supported living and/or domiciliary care services.

Other requirements

:

Full UK driving licence and access to a reliable vehicle (no non?drivers for this role).

Ability to travel within a 100?mile radius from home as required by the rota.Fluent in spoken and written English.

Full?time availability and willingness to work a flexible rapid?response pattern.

This post is restricted to female applicants only

as a Genuine Occupational Requirement under Schedule 9, Part 1 of the Equality Act 2010, due to the intimate personal care needs and expressed preferences of some of the clients you will support.

About you

You will be:

Calm, confident and resilient when faced with crisis or challenging behaviour.

Skilled in de?escalation, behaviour management and maintaining professional boundaries.

Highly reliable, organised and comfortable making sound decisions in real time.

Compassionate, respectful and committed to promoting independence and dignity.

A team player who can also work autonomously in lone?working situations.

What we offer

Competitive salary of 34,320 per year.

A supportive clinical and operational team who understand complex care and rapid response working.

Structured induction, client?specific training and competency sign?off for each package.

Ongoing development opportunities across complex care, supported living and community services, with potential to progress into senior and leadership roles.

If you are an experienced Complex HCA with strong clinical skills who wants to use your expertise where it matters most, and you are ready for a role that is varied, demanding and deeply rewarding, we would love to hear from you.

Job Types: Full-time, Permanent

Pay: 34,340.00 per year

Benefits:

Additional leave Company events Employee mentoring programme
Work Location: On the road