Job Description

About THG
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.
Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.
From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG.
With us, you'll go further, faster. What are you waiting for?
About THG Nutrition
THG Nutrition & Wellness is home to some of the best loved and most trusted names in wellbeing and nutrition, including Myprotein, the world's largest online sports nutrition brand, its family of brands, Myvegan, Myvitamins and MP Activewear. We want to be the world's most empowering health movement, championing everyone to live healthier, more active lives. Our brands and people exist to break boundaries, to power and empower those who want more. We break conventions, we're a force for good, and we keep it real.
These are the values that drive us through every day.
A bit about the role...
Where you'll be based: THG Omega, Warrington
What hours you'll work: 6am-2pm / 2pm-10pm (rotating)
Who you'll report into: Quality Manager
Why join THG's Manufacturing business:
THG Nutrition is truly global and in 2016 we built a 1 million sq.ft Production and Distribution centre in the North West to help bring our brand vision to life.
Our production business has gone from strength to strength since then, with the launch of a Production and Distribution centre in Poland and acquisitions of a further 4 UK Production facilities.
Each of our sites has a different specialism, but they all work to innovate and produce some of our award winning products.
Our mission is to differentiate ourselves from our competition by our vertically integrated D2C model, spanning sports nutrition, supplements, activewear and vegan products.
About the Role
We are looking for a Raw Lab Technician with strong attention to detail and excellent organizational skills. In this role, you will ensure that raw materials and products comply with all relevant testing standards. To collaborate with the Planning team, Supplier Quality Assurance, and Buyers to ensure that all incoming materials meet compliance standards, follow the required processes, and are approved for production use.
Key Responsibilities

• Manage relationships with 250+ raw material suppliers and oversee 1500+ raw materials
• Update and monitor reports (Sage, Raw Tracker, ALS)
• Perform stock valuation checks, monitor expiry dates, and coordinate product relocation
• Inspect daily supplier deliveries: pallets, documentation, labelling accuracy, packaging integrity
• Take samples and conduct testing (Near Infra-Red Spectrometer, organoleptic checks)
• Submit daily delivery samples to external labs (ALS)
• Verify and approve materials through Certificates of Analysis (CoA) and internal checks
• Update Sage with new batch details, relabel products when required
• Maintain and refresh Gold Standard samples
• Register and manage non-conformances (NCR), liaising with suppliers and internal teams
• Respond to emails, provide updates, and support issue resolution
• Attend daily meetings and contribute to problem-solving
• Monitor products approaching shelf life and request shelf-life extensions
• Send samples to suppliers for potential extensions
• Correct booking errors and update Smartflows
• Compare samples against Gold Standard using NIR and organoleptic testing, update attribution sheets
• Conduct GMP, Fabrication, Glass & Plastic audits
• Participate in internal training sessions
• Manage internal shelf-life extensions
• Handle sample requests from different departments

Requirements

• Previous experience in a similar role
• Knowledge of raw material testing methods and use of Near Infra-Red Spectrometer
• Strong organizational and time-management skills
• Experience working with Sage or similar systems
• Problem-solving mindset and strong communication skills

The application process:
Our in-house talent team review every single application, if you meet the basic criteria for the role we will:

• Share your profile with the hiring team and they will get in touch via phone call or email to arrange an interview
• You'll have a 1st stage Teams interview with the hiring manager
• You'll meet with the hiring team face-to-face to discuss your experience and the role in more detail

What's in it for you:

• Tailored onboarding and induction process
• Access to bespoke L&D development programmes
• Company discounts
• Enhanced parental leave scheme*
• Access to virtual GP
• Access to 24/7 Bupa Employee Assistance Programme
• Refer a friend scheme
• And more...

#LI-ONSITE
THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.

Skills Required