Job Description

Reablement Support Lead (Days) 8981| Permanent contract | 25,753 to 27,936 per annum (Scale F) | 33.32 hours per week | Grays Fair Court, Norwich

Weekends and bank holidays on a rota basis. Working 1 in 3 weekends.

Would you like to work in a Housing with Care setting, supporting people to live independently with dignity and choice? Then this role could be perfect for you. Grays Fair Court is part of the wider Norfolk First Response Service which consists of Norfolk First Support and Swift Response.


We have a vacancy at Grays Fair Court, a Housing with Care site in Norwich. As a Reablement Support Lead, you will work closely with Operational Managers and Reablement Support Workers to support tenants in maintaining their independence and ensure the smooth running of the service.


Key responsibilities include:


Leading shifts, providing practical support to the team Responding to queries that do not require managerial input Coordinating short-notice staff cover, handovers and inductions Overseeing repeat prescription orders Responding promptly to call bells and emergencies, delivering person-centred care, and liaising with medical professionals as needed. Acting as the senior on duty in the absence of the Operational Manager, including managing incidents, contacting emergency services, and escalating urgent maintenance issues. Serving as a key worker for tenants, gathering feedback, supporting community engagement, contributing to MDT discussions, and reviewing care plans.
You will need to have experience of working with people and be able to communicate clearly and appropriately with members of the public, whilst exercising judgement and using your initiative to plan and prioritise your work. You will also need knowledge of the current policy, practice and legislation within Health and Social Care.


Full training will be provided to ensure you are confident and competent in delivering this vital role within our Housing with Care service.


Grays Fair Court is a care establishment made up of 34 Housing with Care flats. All flats are self-contained with bedroom, lounge, kitchenette and bathroom. The Housing with Care tenants also have access to 24 hour assessed and unplanned care.


Please note this vacancy are not eligible for Visa sponsorship.


If you would like an informal discussion, please contact nfrbusinesssupport@norfolk.gov.uk



These are some benefits you can enjoy by working for Norfolk County Council:



Competitive salary Generous holiday entitlement Health and Wellbeing services including fast-track physiotherapy and a free counselling service Flexible working opportunities including flexi-time, part time, remote and hybrid working - dependant on your job role and business need. Financial benefits such as: ' Norfolk Rewards' our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out. A Blue Light card for Fire Service and Social Care Workers Relocation expenses (where applicable) An advance of your expenses if you travel for work Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions. Tax efficient ways of getting extra pension and new bikes Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility) A payment if you refer someone you know to a hard to fill job

Before you apply, we recommend reading the full

and Person Specification

to help you demonstrate you meet the criteria. You can also find information on our Terms and Conditions here.



Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date: 6 October 2025 at 23:59

All other applicants closing date:

13 October 2025 at 23:59