Job Description

An exciting opportunity has arisen to join our Business Services Team at Royal Primary Care working as Team Leader within the Recalls and Finance Team. This will be based at our Grangewood site. We are looking for an experienced Admin Team Leader previously worked within the NHS or GP Sector.



1 x 37.5 hours per week



If this is you then we want to hear from you.



Must be able to work on their own as well as part of a team



Self-motivated



Prioritise own workload



Able to work under pressure



Work to deadlines and targets



Able to manipulate a spreadsheet



Excellent communication skills both written and verbal.



The successful candidates should have basic I.T. skills and knowledge of Excel, Word, MS Teams, Outlook.



Other essential skills are qualifications in English & Maths at GCSE level C or above (or equivalent), time management, ability to follow instructions, desire for service improvement.



Desirable skills/ qualifications are Medical Terminology, Business Administration. Knowledge of an NHS environment. Knowledge of working with Systmone (or equivalent)



The successful candidates will have excellent communication and interpersonal skills; be able to prioritise effectively and carry out a range of administrative and support tasks, sometimes under pressure.



An awareness of the importance of confidentiality is essential. In addition, an ability to be adaptable to service needs and a professional manner is essential.



The duties and responsibilities to be undertaken by members of the Practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of, the Line Manager/Management team dependent on current and evolving Practice workload and staffing levels:



Ensuring the recalls process is followed and patients contacted in a timely manner in accordance with recalls system.

All administration is processed in a timely manner

Filing and retrieving paperwork.

Computer data entry/data allocation and collation; processing and recording information in accordance with Practice procedures

Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers.

Duties for patients and the Practice, dealing with patient tasks and associated paperwork.