Job Description

Body Shop Administrator

Nottingham

Monday to Friday

25,396.8

Bodyshop Administrator Sandicliffe Ford Nottingham

Are you an organised and customer-focused professional looking for your next opportunity in the automotive industry?
We're looking for a Bodyshop Administrator to join our busy and friendly team at Sandicliffe Ford Nottingham.

This is an exciting opportunity to play a key role in ensuring our customers receive a seamless, high-quality experience from booking to vehicle collection.

What you'll be doing

Pre-book customer repair enquiries, ensuring workshop hours are efficiently allocated. Welcome customers, confirm booking details, and discuss any vehicle concerns or repair requirements. Contact customers for authorisation of work, confirming labour times, materials, and costs, and accurately record details on Repair Orders. Monitor repair progress to ensure vehicles are completed on time and to Sandicliffe's quality standards. Liaise with customers and hire companies to maintain excellent communication throughout the repair process. On vehicle collection, explain invoices and any additional work carried out in a clear, professional manner. Carry out a range of administrative duties including invoicing, document control, cash reconciliation, and banking. Accurately complete all documentation to ensure customer needs are clearly understood and met.

What you'll bring to the role

Strong written and verbal communication skills. Excellent attention to detail and organisational ability. Previous experience in a Bodyshop Administrator, Service Advisor, or automotive administration role is advantageous. A positive, team-focused attitude and a genuine commitment to delivering exceptional customer service.

Why join Sandicliffe?

Sandicliffe is a multi-award-winning family business that has been proudly serving the East Midlands since 1948.
With over 450 colleagues and a turnover exceeding 300 million, we continue to grow while staying true to our core values of integrity, respect, and community.

We are passionate about creating a diverse and inclusive workplace where everyone feels valued, respected, and empowered to reach their full potential -- whoever you are and wherever you come from.

Our Benefits

Competitive salary and bonus opportunities. Insurance cover for tools. Pension scheme with company contribution (after qualifying period). Generous colleague discounts on vehicles, parts, and servicing. Eyecare and wellbeing centre access. Cycle to Work scheme. Sandicliffe Star reward and recognition awards. Discount shopping portal with major retailers. Charity and community events throughout the year. Long service recognition, including additional holiday entitlement. Car sales referral bonus. Regular internal communications to keep you connected with company news and successes.

Ready to join our award-winning team?

If you're enthusiastic about customer service and have the skills to thrive in a fast-paced automotive environment, we'd love to hear from you.

Apply today to join Sandicliffe Ford Nottingham as our next Bodyshop Administrator and take the next step in your career with a company that truly values its people.

Job Type: Full-time

Pay: Up to 25,396.80 per year

Benefits:

Canteen Company pension Enhanced maternity leave Enhanced paternity leave
Work Location: In person