Job Description

<3 questions containing key attributes>

i.e. Are you a tech savvy problem solver? Do you take a holistic approach with your therapies? Are you passionate about local ingredients?



Are you a friendly, confident, and positive team player?


Do you love connecting with people and thrive in a busy environment where no two days are the same?



Here on the stunning cliffs of North Cornwall,

Bedruthan and Scarlet Hotels

are more than just beautiful places to stay - we're a passionate, people-first community. Family-owned and proudly independent, we blend creativity, sustainability, and heartfelt hospitality to create truly unforgettable guest experiences.


We don't just welcome our guests like family - we do the same for our team.


Join our reception team - with both full-time available.


You'll be the first smile our guests see when they arrive and the lasting impression when they leave - a vital part of their story with us.

A Day in the Life:

Welcome Guests with Heart:

Friendly, efficient check-ins and warm goodbyes.

Create Genuine Moments:

Anticipate needs, go the extra mile, and build real connections.

Keep It Spot On:

Accurately input guest information, manage daily reports, and handle billing.

Be In the Know:

Whether it's local walks, spa experiences, or where to catch the best sunset - you'll help guests get the most out of their stay.

Support Behind the Scenes:

Report maintenance issues, keep our standards high, and make sure everything's running smoothly.

Stay Positive:

Even when things get busy, you bring calm, kindness, and a can-do attitude.

What We're Looking For:

Warmth & Positivity:

You love people and it shows.

Problem Solvers:

Quick on your feet and calm under pressure.

Team Players:

You lift those around you and enjoy being part of something bigger.

Passion for Hospitality:

Experience helps, but enthusiasm and a great attitude matter more.

Willingness to Learn:

We'll support you to grow and develop in the role.

Pay, Perks & Benefits:

As a family-owned, independent Cornish business, we value every member of our talented team. We offer a range of benefits and perks to reflect our commitment to making our hotels a desirable place to work.


These include:



Real Living Wage: 12.60 per hour, 26,208 PA if full time (40 hours) plus a share of the Hotel Tips Work life balance: Varied shift pattern with early and late start and finish times including evenings and weekends. A people-centric working environment Learning and internal career progression opportunities A permanent contract with 28 days holiday per year (29 after 1 year) Long service scheme, enjoy a free stay at Bedruthan after your first year! Enjoy 40%off food and drinks, along with a range of other services throughout the hotel with our own discount scheme! Local partnership discounts Health Shield Healthcare Plan

Temporary team accommodation is available


Perched on the rugged clifftops of North Cornwall, Bedruthan and Scarlet have always been trailblazers in hospitality. Going above and beyond to make sure when you join our family you will be a part of one of the most exciting independent companies in the UK.


Joining our team isn't just a job, it's a lifestyle choice.