Job Description

NEW OPENING - The Ivy Collection | Nottingham
Our journey continues as The Ivy Collection arrives in Nottingham. Set in the heart of this dynamic and historic city, our newest location brings timeless elegance, warm hospitality, and exceptional food to a new audience. We're building a team that reflects the energy of the city--passionate, committed, and ready to make an impact from the very start.
We're searching for a passionate Reception Manager.
This is a great opportunity to join a dynamic and supportive team in one of the UK's most-loved restaurant brands.
Benefits & rewards:

• Competitive Industry pay (based on salary & Tronc)
• Additionally, all managers receive an element of variable tronc
• 50% staff discount for you and up to 3 friends when you dine in our restaurants.
• Celebrate career anniversaries, with a gift voucher to dine in our restaurants.
• Career Development and Training, including Apprenticeships.
• Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• You can take your Birthday as a day off - Guaranteed!
• Access to discounts on 100s of retailers, health, entertainment, travel & more.

Key elements of your role as Reception Manager:

• Ensure all our guests receive a positive, warm and professional first impression of the restaurant and be seated at their table
• Efficiently manage the bookings, to allocate tables equally over all sections of the
• Restaurant and to stagger times of bookings.
• To manage, train and lead the reception team
• Provide up to date and accurate information on the Restaurant with a good knowledge of all food and drink offered, as well as specials.
• Ensure when necessary, all payment methods are dealt with in the correct manner

About you:

• You have 2 years + experience in this position
• Solution-driven individual able to work under the pressure of peak service
• You love to wow guests with exceptional service
• You have excellent English language skills
• You are friendly and professional with plenty of charisma and flair

The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
About Company: We are looking for a special sort of person to join us at The Ivy Collection. Someone who knows what exceptional service looks like, but who isn't afraid to bring their personality to work; who can work the last hour of their shift as if it's their first - energetic, bright and attentive. The pace is fast and the standards are high; but if you've got what it takes, we will help you get wherever you want to be.