Job Description

INSTITUTE OF OUR LADY OF MERCY

McAuley Mount Residential Care Home

Please note: This role will be subject to a suitable DBS check, 2 satisfactory references and the right to work in the UK. Unfortunately, the salary for this role does not support sponsorship of overseas workers

Overview

We are seeking a professional and friendly Receptionist to join our team. The ideal candidate will be the first point of contact for our visitors, providing exceptional service and admin support. This role requires strong organisational skills, attention to detail, and the ability to manage multiple tasks efficiently in a busy environment.

Please note - this is a maternity cover contract.

Duties

Greet and welcome visitors in a warm and professional manner. Answer phone calls promptly, ensuring excellent telephone manner while directing calls to appropriate colleagues Provide secretarial support including correspondence, typing, filing and producing reports. Ensure there is sufficient stationery and other supplies at all times. Maintain an organised reception area, ensuring it is tidy and presentable at all times. Assist with clerical duties such as filing, photocopying, and scanning documents as required. Provide admin support to the Financial Administrator when required

Requirements

Proven experience in a receptionist or administrative role including letter writing/ minute taking is preferred but not essential. Business Administration/Customer Services at Level 3 (or demonstrable equivalent similar qualifications) is preferred but not essential Strong organisational skills with the ability to prioritise tasks effectively. Exceptional telephone manner and communication skills, both verbal and written. Ability to work independently as well as part of a team A positive attitude with a willingness to learn and adapt to new challenges.
We warmly welcome applicants regardless of faith, background or belief who are supportive of the Institute's values. Please visit www.ourladyofmercy.org.uk to find out more about us.

Job Types: Part-time, Temporary

Pay: 12.61 per hour

Expected hours: 20 per week

Benefits:

Bereavement leave Company pension Cycle to work scheme Discounted or free food Enhanced paternity leave Free parking Health & wellbeing programme On-site parking Referral programme Sick pay Store discount
Work Location: In person