Job Description

We are looking for an enthusiastic and friendly care navigators / receptionists to join our dedicated and supportive team.

Riversdale is busy friendly GP practice situated in the heart of Belper with 13400 patients and is rated as CQC Good.

The purpose of the role is to:

Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Undertake a variety of administrative duties to assist in the smooth running of the Practice.

Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies.

Experience would be advantageous but is not essential as full training will be given.

We are looking for a successful candidate to work the following days and hours:

Monday 08.00-13.00

Tuesday 13.30-18.30

Wednesday 08.00-13.00

Friday 13.30-18.30

Job Type: Part-time

Pay: 12.21 per hour

Expected hours: 20 per week

Benefits:

Free parking
Education:

GCSE or equivalent (preferred)
Experience:

Customer service: 1 year (preferred) Administrative experience: 1 year (preferred)
Language:

English (preferred)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person