Job Description

Job Title: : Receptionist (12 month fixed term contract)
Working Pattern: Monday to Friday, 36.25 hours per week
Salary: From \xc2\xa319,5000 and up to 20% bonus and benefits
Location: 5 days a week in the Blackpool office (FY4 2FB)

At Tandem, we\'re not just a bank; we\'re a movement for positive change. If you\'re an ambitious and dedicated Receptionist ready to make an impact, we\'ve got a space with your name on it!

We are Tandem - Where impact meets innovation

Tandem is the UK\'s greener digital bank on a bold quest to revolutionise the way we save, borrow spend, and share - all while nurturing our planet, our people and our customers. As one of Europe\'s fastest growing digital banking apps, our values of being Brave, Enterprising, Simple, and Together (BEST) ensure our 500-strong team collaborate to drive a brighter, greener future.

Tandem also leads the way with a secondary app called Loop. Loop gives customers a simpler, hassle free and awkward free way to share money among friends.

Your team: Collaborators in change

Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers.

Your Impact: Building a greener tomorrow

As a Receptionist at Tandem your focus will be on:

• Screening phone calls and enquiries for the business and handling them where appropriate.
• Meeting and greeting visitors at all levels of seniority.
• Maintain security by following procedures, monitoring logbook, and issuing visitor passes.
• Organising and maintaining diaries for meeting rooms.
• Arranging lunch for any training or statutory meetings taking place as directed by the PA.
• Dealing with incoming and outgoing post. Printing regulatory notices ready for posting.
• Liaising with clients, suppliers, and colleagues for any facility requirements.
• Management of office supplies; stock checks, ordering supplies including stationery, tea, coffee, etc.
• Liaising with Facilities Assistant for any maintenance and H&S requirements across the business.
• Conducting weekly fire alarm testing.

We\'d love to hear from you if you have:

• Great organisational and time management skills.
• Proficient with word, outlook, and other Microsoft packages.
• Fantastic communication skills both face to face and telephony.
• Flexibility and adaptability to juggle a range of different tasks and to work extra hours to meet deadlines

It would be great, but not essential if you have:

• Being friendly and polite to all external guests and visitors.
• Being attentive, efficient and self-motivated
• Ability to work on your own initiative
• Honest and reliable

Rewards that reflect your value, what\'s in it for you?

At Tandem, your hard work is rewarded in many ways and we have an enhanced employee benefits package on offer from your very first day with us:

• 25 days annual leave plus 8 days Bank Holiday
• 1 celebration day off for your birthday or additional religious calendar event
• Buy or sell up to 5 days holiday a year
• Healthcare cash plan through Westfield Health worth a minimum of \xc2\xa3750 per year
• Electric Vehicle salary sacrifice scheme
• Cycle to Work salary sacrifice scheme and a free helmet
• Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility)
• Smart Tech scheme (buy goods with 0% interest)
• 10% discount on solar panels
• Tandem Hub for treats, cash back and discounts on UK retailers
• 2 days per year paid volunteering
• Free cereal, snacks and drinks in all offices
• Quarterly team social budgets

Our Green Deal: Your Impact Amplified
A little welcome gift from us to you, we\'ll plant a tree in the Tandem Grove and you can enter into our \xe2\x80\x9cGreen Deal\xe2\x80\x9d below:

• Volunteer 2 days a year for charity

receive an early Friday finish * Raise \xc2\xa3200 per annum for charity

Tandem provide PR and marketing support * Have renewable energy at home

receive an additional 1 day annual leave * Drive an electric car

receive \xc2\xa3500 towards a home charger

Ready to make your mark?

Apply now and let\'s pave the way to a greener world, together. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.

Don\'t meet all the requirements? Don\'t fret! We highly appreciate your unique experience and encourage you to apply for our Expression of interest vacancy on our Careers site.

Sourcing Model

Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page.

Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Please be aware that background checking (including credit and criminal records checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974.

Tandem Bank