Job Description

About Us

At Face for Business, we've been providing professional telephone answering and messaging services to businesses of all sizes across the UK since 2013.

As a rapidly growing company, we're looking for professional Personal Assistants with a natural flair for delivering exceptional customer service over the phone. We work hard to offer our clients genuine

Value

and

Transparency

--they can even listen to recordings of our PAs handling calls on their behalf.

In recent years, we've expanded our services to include Live Chat management, and we're eager to grow this area alongside our established telephone answering service.

Our Company Values

Our Why:

To Delight

Our Mission:

To overdeliver on everything we promise

Our Vision:

To be the most trusted outsourced service provider in the UK

About the Role

No two days are the same--you'll often be answering over 100 calls a day. You'll provide a helpful, friendly service, taking clear, high-quality messages which are instantly shared with our clients via our system.

What You'll Need:

Excellent listening and communication skills A natural ability to build rapport quickly A friendly, professional telephone manner Good computer and data entry skills Strong attention to detail A positive, proactive, 'can-do' attitude

What We Offer:

Regular company events and team morale days Themed office weeks to keep things fun Medicash Health Cash Plan Emergency shift rota payments Company pension Free parking in the area Annual pay review

Salary:

Starting at 19,200, rising to 19,480 after six months

Hours of Work:

30hours per week, Monday to Friday 10am-4pm . Weekend shifts (Saturday/Sunday) are required on a rotating basis.

Job Type: Part-time

Pay: From 19,200.00 per year

Benefits:

Company events Company pension Free parking
Work Location: In person