We are seeking a highly motivated and customer-focused individual to join our team as a Receptionist/Administrator. This is a crucial role, as you will be the first point of contact for our clients, visitors, and employees. You will be responsible for creating a welcoming and professional atmosphere while managing various administrative tasks.
The successful candidate will have the following skills, experience and qualities:
Have good telephone, interpersonal and communication skills
Have basic IT knowledge
Be a team player, but confident to work independently when required
Have good organisational skills
Have an assertive and friendly manner
Excellent Communication Skills: Exceptional verbal and written communication skills are essential
Customer Service Focused: A genuine passion for providing excellent customer service and creating a positive experience
Organised and Detail-Oriented: Ability to manage multiple tasks efficiently and maintain accuracy
Proficiency in Microsoft Office Suite: Competency in using Microsoft Office applications (Word, Excel, Outlook)
Professional Demeanour: A professional and courteous demeanour in all interactions
The role includes:
Greeting and Assisting Visitors: Providing a warm and professional welcome to all visitors, ensuring they feel comfortable and directed appropriately
Answering Phones: Managing a multi-line phone system, directing calls efficiently and accurately
Managing Incoming/Outgoing Mail and Deliveries: Handling mail, packages, and deliveries, ensuring proper distribution and documentation
Administrative Support: Assisting with various administrative tasks, such as data entry, filing, identity checks, file opening and closing and managing office supplies
Maintaining Reception Area: Ensuring the reception area and meeting rooms are organised, and presentable at all times
General Office Support: Providing support to other team members with various tasks as required
Desirable areas of experience:
Good IT and administration experience
Previous experience of working in a professional office environment, however we are happy to consider applications from candidates who do not have this experience but can demonstrate that they possess the necessary skills and qualities for the role
Dunn & Baker Solicitors are offering excellent prospects for career development and also a competitive salary for the right individual.
How to apply
For further details or to apply for the position please contact / send your CV to
hr@dunnandbaker.co.uk
Please note:
A DBS check is required for this post.
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Job Type: Full-time
Schedule:
Day shift
Monday to Friday
No weekends
Work Location: In person
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