Job Description

Our busy Emergency and Urgent Treatment Care Department is currently seeking Receptionists to work a variety of shifts.



The administration and reception team provide vital support to our patients and clinical staff. If you have good communication skills, work well under pressure, have good clerical and keyboard skills and enjoy working in a team environment, are motivated and very flexible in your working patterns; then we would like to hear from you.



PLEASE ANSWER THE FOLLOWING QUESTIONS AS PART OF YOUR APPLICATION:



What personal qualities/attributes do you have that you feel will be beneficial to this post?



Give details of where you have worked with members of the general public together with an example of when you have demonstrated good customer care and relation skills



Describe a confrontational situation you have experienced. How did you deal with the situation and what was the outcome?



Answers should be typed into the Supporting Information section of your application form. Please limit your answers to 150 words per question. If you fail to answer the supporting questions above, your application will NOT proceed to the shortlisting stage.

Base Location:

Royal Bournemouth Hospital

Interview Date:

TBC

The successful applicant will possess:

Good IT skills



Excellent customer service skills



Manage own workload whilst effectively prioritising tasks



Ability to work within a demanding environment, demonstrating a confident approach to difficult situations



Excellent team player with good communication skills



Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.



UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.



This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.



To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.