Job Description

The vacancy

Nestled in the heart of the Lincolnshire Wolds, we are seeking a friendly and professional Receptionist/Administrator to join our team. The successful candidate will be the first point of contact for clients, providing exceptional customer service while supporting the smooth day-to-day operations of the office. If you have strong organisational skills, a welcoming attitude, and a keen eye for detail, we would love to hear from you.

Responsibilities:

Answering incoming calls promptly and directing them to the appropriate person. Dealing with routine and difficult enquiries from telephone callers and visitors effectively, efficiently and professionally. Conveying messages clearly, quickly and accurately. Signing in arrivals and obtaining signatures for all goods collected on the appropriate form. Checking deliveries and sign paperwork. Booking meeting rooms and informing staff of availability. Ensuring reception area is kept presentable at all times. Photocopying, printing and/or scanning all documents and bundles of documents as requested. Arranging, ordering and providing catering for meetings and events. Ensuring all meeting rooms are cleared and left tidy after meetings/events. Providing general administrative support and housekeeping duties to the office as needed.

Skills Required:

Ability to show initiative and establish positive working relationships with colleagues Excellent communication and customer care skills Excellent organisation and administration skills Be prepared to take on a variety of tasks IT literate

The company

With a full-service offering and a diverse client base, Wilkin Chapman Rollits continues to grow, while maintaining our commitment to quality, innovation, and client-focused service.


We know that happy, motivated employees drive success, and a strong, forward-thinking culture benefits everyone. That's why we provide the tools, support, and opportunities our people need to thrive.


With our combined roots stretching back over 300 years, we are the largest law firm operating out of Lincolnshire and Yorkshire, with six regional locations and a place in the Lawyer UK 200. We combine deep local and sector knowledge with the strength, resources, and reach to handle any challenge--offering the best of both a large firm and a trusted, client-focused partner.


We invest in your career, offering a great benefits package and a supportive, sociable working environment. You'll be joining a community of like-minded professionals who value collaboration, innovation, and excellence across our locations in Grimsby, Lincoln, Louth, Hull, York and Beverley.


At Wilkin Chapman Rollits, we are committed to attracting and retaining individuals from all backgrounds. We believe diversity fosters a values-led culture, fuels our growth, and creates opportunities for our colleagues to develop and succeed. As a Disability Confident and Armed Forces Friendly employer, we are dedicated to an inclusive environment where everyone feels seen, heard, and supported.