Job Description

Receptionist Administrator 12,825- 13,200 Gordon Fletcher & Sons Funeral Directors - Newton Aycliffe - Working Hours: Monday to Friday 09:00 to 15:00


We offer a sensitive, professional service to the families in our care and are proud to be part of the Funeral Partners family. Together, we are leading the way in setting new standards of excellence within the profession.


Our people are key to our success, they bring a wealth of experience from both inside and outside the Funeral industry and, as an organisation, we really know what it means to work as a team. But, don't take our word for it, see what our people say about working for Funeral Partners.


The Opportunity


Based at Gordon Fletcher & Sons Funeral Directors - Newton Aycliffe, our Receptionist Administrators are a very special part of our team; caring and organised they offer a warm welcome to our families. You will ensure that the reception area is tidy and presentable at all times and have an eye for detail and accurate administrative skills.


Our Receptionist/Administrator will play a key role in re-establishing our local presence and strengthening brand awareness. Through active community engagement, local networking, and relationship-building, this role helps reconnect the branch with customers, local businesses, and community groups. Acting as a welcoming first point of contact and brand ambassador, the role supports trust-building, visibility, and long-term growth within the local area.


Receptionist Administrators are responsible for ensuring all the relevant paperwork and documentation is completed and updated into the Funeral Management System accurately, and on time. You will also be responsible for ensuring that the purchase ledger invoicing and reporting is up to date and the appropriate approvals are obtained.


Being a Receptionist Administrators can be an opportunity to make a real difference to families during a difficult time in their lives. To learn more about our roles, go to our Careers page.


What We Offer


Working in one of our local Funeral Partners' Branches you'll enjoy the satisfaction of working within a small local team alongside the all the benefits of a much larger national company. We have family friendly policies and can offer flexible working as well as:


Comprehensive training for all our roles and opportunities to achieve industry recognised qualifications.

Full uniform

Opportunities to work within the local community

Reward and recognition scheme

Regular feedback surveys and opportunities to join project groups

Employee assistance service

In addition to your salary, you will also receive:


23 days annual leave, increasing to 26 days with service - plus bank holidays (pro-rata)

An opportunity to join our Annual Reward Scheme

Life Assurance

Pension

Family and friends discounts

Christmas vouchers

Cycle to Work scheme

Eye care

Refer a friend scheme

About You


You may have worked in the Funeral industry for many years or maybe you're looking for a new challenge. For us it's more important that you have the right skills and attributes because we will give you all the training you need. Come and join us, we will give you all the tools you need to be a success. To learn more about this important role, go to our Careers page.


For further information about Funeral Partners, please visit our website


http://corporate.funeralpartners.co.uk/


Funeral Partners Ltd is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.


If you require any reasonable adjustments to support you through the recruitment and selection process, please do not hesitate to contact our HR team on 0118 9406900 or via email hr@funeralpartners.co.uk for any assistance.


FP2


Funeral Partners is the third largest funeral services provider in the UK, with over 240 funeral homes, almost 1000 employees overseeing over 20,000 funerals annually.


Chertsey House, Ground Floor, 61 Chertsey Road, Woking, Surrey, GU21 5NB

Tel:

0118 940 6900

0118 970 4636

info@funeralpartners.co.uk