Job Description

An exciting opportunity has arisen for an enthusiastic, reliable and motivated individual to join the Theatres Central admin team on a permanent basis.



The successful candidate will work across our admission/reception areas covering shifts that run between 06:45 - 18:00. There is a requirement to cover a weekend day on a rolling rota, but otherwise there is flexibility around shift pattern and condensing hours.



We are looking for people who will enjoy working as part of an engaged and vibrant team, who are able to prioritise their workload, and who can remain calm whilst working in a busy environment.



Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.



To work flexibly as part of a professional multi-skilled admin team within Theatres Central, carrying out the duties of the appointed area.



Applicants should demonstrate a mature and responsible attitude, be proactive and be able to use their initiative.



We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure.



PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY.



If you have any issues with applying online and need additional support including reasonable adjustments with the application process, please contact the recruitment team on 01752 432100.



We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams.



It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.



Be familiar with and adhere to PHNT policies and procedures with particular regard to patient confidentiality, Health and Safety and Administrative Guidance Notes



Admitting/Discharging and transferring patients on IPM, Salus and Bluespier



Case note management, including



Requesting, tracing, collecting and distributing case notes, Theatre Central admission and ensuring accurate patient document tracking.



Ensuring that patient's medical records are fully and accurately prepared in accordance with the needs of the clinical, nursing and management staff.



To establish and maintain, effective channels of communication with other departments via phone and e-mail correspondence



Taking and passing on messages for all staff within the Department



Photocopying information as requested



Opening, distributing and actioning post as appropriate



Arranging transport for patients as required



Add patients to F/U waiting lists and Book F/U appointments for a number of specialties



Printing Theatre Lists via Bluespier (TIMS)



Being the first point of contact for relative that come to the ward that enquire about patients, seeking advice form the Nursing staff



To report and seek advice from the Administration Manager if untoward incidents, complaints, problems or abnormalities in working practice that occur which cannot be dealt with



To receive and depart all patients attending and check details on iPM (the hospitals computerised Patient Information Management System)



To log all times onto the computer regarding throughput of patients through the department and process outcome of appointment on IPM



To deal with distribution of case notes



Be responsible for placing patients onto IP/DC waiting list using accurate coding following surgical procedure



Take appropriate action in response to telephone calls from patients, GP's and other agencies using initiative, within Trust guidelines



To perform any other duties, in any areas of the Department, deemed necessary by the Administration Manager, to include cover for sickness and annual leave.