Job Description

Join Our Friendly Admin & Reception Team!

Are you warm, approachable, and looking for a rewarding role in a supportive and professional environment? Ruabon Road Dental Practice in Wrexham is excited to welcome a bright and enthusiastic new member to our Reception and Administrative Team!


We're a well-established, friendly dental practice offering both NHS and private cosmetic dentistry, right in the heart of Wrexham town centre--with free on-street parking available.


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Why Join Us?

Thorough in-house training

- perfect if you're looking to build your skills and confidence

Supportive team culture

- we value teamwork, positivity, and clear communication

Great benefits

- National Minimum Living Wage, pension contributions, attendance bonus, and private patient target bonuses

Stable working hours

- Monday to Friday (with only three Saturdays per year)
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Your Role:

You'll be the first friendly face our patients meet--welcoming them at front-of-house and guiding them through their dental journey with professionalism and care. You'll also support the wider team by handling appointments, enquiries, and administrative tasks with efficiency and attention to detail.


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Your Main Responsibilities:

Greet and check in patients, ensuring all documentation is complete Manage appointment bookings and confirmations Answer telephone, email, and online queries Present treatment plans and process payments Handle lab work bookings and dispatch Follow up on outstanding payments and missed appointments Respond to new patient enquiries and introduce services Always uphold patient confidentiality and privacy
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What We're Looking For:

A confident communicator with a friendly and professional manner Organised, reliable, and proactive IT literate and comfortable with digital systems A true team player who can also work independently Someone who enjoys delivering great customer service and pays close attention to detail

If you're looking for a long-term role where you'll be valued, supported, and given the tools to thrive, we'd love to hear from you!